Ratings based on 986 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Hilton London Watford, Hotel Management
Dear Dapo,Thank you for taking the time to leave us a review. We appreciate your feedback and hope to welcome you back again soon!Kind Regards,
by A verified traveler
Posted 6 Dec 2024
The room was clean and tidy
Comment from Hotel Management
6 Dec 2024 by Watford Hilton Hotel, Hotel Management
Thank you for taking the time to leave us a review. We appreciate your feedback and hope to welcome you back again soon! Kind Regards, Hilton London Watford - Guest Relations Team
by A verified traveler
Posted 24 Oct 2024
A quiet location out of downtown exposure
Comment from Hotel Management
27 Oct 2024 by -Guest Relations Team, Hotel Management
Good morning, glad to hear you were happy with our hotel's location, we look forward to welcoming you back again.
by A verified traveler
Posted 14 Oct 2024
Good
Comment from Hotel Management
19 Oct 2024 by -Guest Relations Team, Hotel Management
Thanks for taking time to tell us you enjoyed your stay; we look forward to welcoming you again soon!
by A verified traveler
Posted 27 Sep 2024
Due to weather conditions the tvs stopped working however at about 12/1 am all TVs came back on with maximum sound. People asleep and didn’t do anything about it noise got louder and louder. I spoke with reception at about 5.30 not available by phone before then. The noise of loud music and talking stopped at about 6am. I did not sleep all night. Not a good stay.
Comment from Hotel Management
6 Oct 2024 by -Guest Relations Team, Hotel Management
Hi Diane, thanks for letting us know about this, we're sorry your stay wasn't to Hilton's Standard. we hope to be able to welcome you back again and show you how good we can be!
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
6 Oct 2024 by Guest Relations Team , Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.
by A verified traveler
Posted 12 Sep 2024
Great breakfast, lady who runs it is a star! Cindy bed but tired and dates decor especially the bathroom which also smelt fusty. Restaurant was ok but expensive and food average at best.
Comment from Hotel Management
6 Oct 2024 by Guest Relations Team , Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.
by A verified traveler
Room fine But Pack Ear-plugs if you want to sleep
Posted 9 Sep 2024 on HotelsRoom was fine, clean and spacious. The score reflects my interrupted sleeping caused by the noise from the constant stream of drunk loud people that seemed to be directly beneath my window from late until much later. Will pack ear-plugs if I ever return.
Comment from Hotel Management
10 Sep 2024 by Kai, Hotel Management
Thank you for your taking the time to share your experience. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at Hilton London Watford to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.
by A verified traveler
Posted 9 Sep 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by Watford Hilton Hotel, Hotel Management
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon! We sincerely appreciate your feedback and we’re very sorry you were unhappy with the service
by A verified traveler from Hereford
Posted 7 Sep 2024
Hotel is in a good location. Room was very tired and in need of redecoration, door in the bathroom was rotten at the bottom. Comfy bed but it was so hot throughout the hotel and no air conditioning in the room, no fan either, so had a restless night.
Breakfast was ok but ordered poached egg on toast which took forever and they just bro2 poached eggs on a plate and told me I had to make my own toast by which time eggs were cold…
Overall hotel is in need of updating, staff were very good.
Comment from Hotel Management
10 Sep 2024 by Front Office, Hotel Management
Thank you for your taking the time to share your experience. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at Hilton London Watford to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.
