Ratings based on 591 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Location
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Beth, Hotel Management
Thank you for staying with us! We appreciate your feedback and hope you will return again soon.Safe Travels - Your Friends at the Roosevelt
by A verified traveler
Posted 22 Oct 2024
Was put in the basement of the hotel instead of the cabin that we had booked as they were already booked. Was only notified at check in. The room’s bath faucet clearly needed repairs.
Comment from Hotel Management
25 Oct 2024 by Beth, Hotel Management
Thank you for staying with us! We appreciate your feedback and apologize for the inconvenience of being in the hotel vs. a cabin. Hopefully you were able to enjoy the breakfast, and we appreciate your understanding of the unexpected firefighter housing situation we were in. Best!
by A verified traveler
Posted 21 Oct 2024
The staff was over the top helpful. What ever you asked they was there to assist you.
Comment from Hotel Management
25 Oct 2024 by Beth, Hotel Management
Thank you for staying with us! We appreciate your feedback and hope you will return again soon.Safe Travels - Your Friends at the Roosevelt
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Beth, Hotel Management
Thank you for staying with us! We appreciate your feedback and hope you will return again soon.Safe Travels - Your Friends at the Roosevelt
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Beth, Hotel Management
Thank you for staying with us! We appreciate your feedback and hope you will return again soon.Safe Travels - Your Friends at the Roosevelt
by A verified traveler
Posted 11 Oct 2024
Lovely hotel and everyone was so kind!
Comment from Hotel Management
15 Oct 2024 by Beth, Hotel Management
Thank you for staying with us! We appreciate your feedback and hope you will return again soon.Safe Travels - Your Friends at the Roosevelt
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Beth, Hotel Management
Thank you for staying with us! We appreciate your feedback and hope you will return again soon.Safe Travels - Your Friends at the Roosevelt
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Beth, Hotel Management
Thank you for staying with us! We appreciate your feedback and hope you will return again soon.Safe Travels - Your Friends at the Roosevelt
by A verified traveler
Posted 4 Oct 2024
From pictures the word cabin isn’t explained as a place down the road. It was clean inside but heater didn’t work. Parking lot was full of thick mud we had to tip toe through. Honest marketing prepares guests for what they have booked.
Comment from Hotel Management
4 Oct 2024 by Beth, Hotel Management
Thank you for staying with us. We appreciate your feedback on the cabin. We try to make it clear that they are adjacent to the hotel and give the option of a hotel room if that better suits your needs. We wish you all the best in your travels!
