Ratings based on 993 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Very nice hotel/casino right if the highway. Great food and the staff was excellent!
Comment from Hotel Management
21 Nov 2024 by Will Finn, Hotel Management
We're elated to hear you had a great experience at Isle Casino Hotel Waterloo, Kathy. Thank you for your positive feedback!
by A verified traveler from Solon
Posted 18 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Will Finn, Hotel Management
Thank you for leaving us a review, Shauna. If you have any specific feedback, please don't hesitate to reach out!
by A verified traveler
Posted 11 Nov 2024
Great rooms. Clean, safe and convenient
Comment from Hotel Management
12 Nov 2024 by Will Finn, Hotel Management
We appreciate your positive feedback on our rooms, Dave. It's wonderful to hear that you found them clean, safe, and convenient during your stay. Your satisfaction is important to us, and we're glad we could provide you with a comfortable experience. Thank you for taking the time to share your thoughts.
by A verified traveler from Des Moines
Posted 11 Nov 2024
We really liked the pool area
Comment from Hotel Management
12 Nov 2024 by Will Finn, Hotel Management
Thank you for your wonderful feedback, Jennifer. We're glad you enjoyed the pool area! We hope to welcome you back soon!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Will Finn, Hotel Management
Thank you immensely for your positive feedback, Telyn. We are excited to hear about your experience at Isle Casino Hotel Waterloo.
by A verified traveler
Posted 8 Nov 2024
Date night with my husband was gambled a little went to the pool and enjoyed the big hot tub and went to dinner at the brews brothers and had a wonderful dinner the staff was amazing
Comment from Hotel Management
11 Nov 2024 by Will Finn, Hotel Management
We love to hear that you enjoyed your stay with us, Jessica! We're glad that you enjoyed your date night with your husband, the pool, hot tub, and dinner at The Brew Brothers. We hope to see you again soon!
by A verified traveler
Posted 2 Nov 2024
Got bit by bed bugs. Hotel manager Alicia G. Said she would refund me once Expedia contacted her. It did not happen. This place is a pit. Please, please, don't waste your money. If you want to gamble do so them Uber to a hotel.
by A verified traveler from Waterloo Iowa
Posted 27 Oct 2024
Great service!
Comment from Hotel Management
31 Oct 2024 by Will Finn, Hotel Management
We're thrilled to hear you had a great experience at Isle Casino Hotel Waterloo, Yves! We hope to welcome you back for another visit soon!
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Will Finn, Hotel Management
We are delighted to hear about your positive experience at Isle Casino Hotel Waterloo, Adam. Thank you for sharing your feedback.
by A verified traveler
Posted 24 Oct 2024
Stayed for one night. Had no issues at all. Everything was clean. The casino and restaurant were also nice.
Comment from Hotel Management
28 Oct 2024 by Will Finn, Hotel Management
Thanks for staying with us, Sean! We're glad to hear you had a great experience during your visit.
