Ratings based on 94 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Phnom Penh
Posted 4 Dec 2024
The reception not respond to guest.. Service not good
by A verified traveler
Posted 23 Aug 2024 on Wotif
Staff were great and made us feel welcome!
by A verified traveler
Posted 26 Apr 2024
Staff was very nice. Close to restaurants and spas. AC did not work very well. Room was always hot. The skiding doors dont close completely so mosquitoes and bug got in the room and you can hear noises outside. Neighbors dog barked all night long keep us up.
by A verified traveler from Red Deer
Posted 26 Feb 2024
Excellent service! Staff are very kind and welcoming. 10 out of 10 ⭐️. Highly recommended for travelers. 🙌
by A verified traveler
Great value for money
Posted 12 Dec 2023 on HotelsIncredible value for money. Pool area was great, a good way to refresh in the middle of the day. Staff were friendly. Located across the road from ATM which was helpful. Room was a bit unclean, but still comfortable.
by A verified traveler
Posted 3 Nov 2023
by A verified traveler
Posted 28 Oct 2023
by A verified traveler
Posted 21 Oct 2023
Reception Staff Terrible, Don’t understand English,very rude, Not hospitable. The room TV doesn’t work, AC is average, got to the room washed face & the tap wouldn’t turn off, tell reception staff, offered a double bed for 2 single people, was trying to make us pay more for 2 beds! In the end finally gave us 2 beds. The pool is good,dinner is good, breakfast is average at best,drinks are cheap, location is ok.
The reception need to realise they are in hospitality & need to be hospitable!
by A verified traveler from Prague
Posted 14 Oct 2023
Great place with things to improve.
The staff is brilliant, the pool is surprisingly amazing and the cocktails they serve at the pool bar are decent. The location is central, has a lot of dining options around and is like 10 min walk to the night market
To the left of the hotel is just an enormous puddle where a free parking should be so parking a motorcycle was challenging
In the bathroom they only have rain shower and no glass door or a curtain to separate it from the rest of the space - splashes were inevitable and so the floor was constantly wet and no slippers were provided (or we did not find)
Mosquitoes were a problem with no solution from the property.
A/C is placed in such a way that it will only blow on the bed directly therefore could not be used during night , and the nights were unbearably hot
by A verified traveler
Posted 13 Oct 2023 on Hotels
