Ratings based on 930 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Hotel Manager , Hotel Management
Dear Leon,Thanks for the stay and great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Nov 2024
A great, quiet stay. The pool was wonderful, and the air temperature in the pool room was nice & warm! Having the riverfront trail so close was a great walking experience.
Comment from Hotel Management
15 Nov 2024 by Hotel Manager , Hotel Management
Dear James,Thank you for your wonderful review! We're so glad to hear you had a peaceful and enjoyable stay. It’s great to know you loved the pool and the warm air temperature in the pool room, as well as the proximity to the riverfront trail for a lovely walk. We truly appreciate your feedback and hope to welcome you back for another relaxing visit.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hotel Manager , Hotel Management
Dear Karen,Thank you for the glowing 5-star review! We’re thrilled to hear that your experience was exceptional and that you enjoyed every aspect of your stay. It’s always our goal to make each visit memorable, and we’re so grateful for your kind words. Looking forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Hotel Manager , Hotel Management
Dear Thomas,Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Hotel Manager , Hotel Management
Dear Guest,Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Hotel Manager , Hotel Management
Dear Russell,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Oct 2024
The Jacuzzi suite was great, and the staff was amazing! Just a mini getaway we needed
Comment from Hotel Management
25 Oct 2024 by Hotel Manager , Hotel Management
Dear Rachel,Thank you for your wonderful review! We're thrilled to hear you enjoyed the Jacuzzi suite and that our staff made your stay special. It's fantastic that we could provide just the mini getaway you were looking for. We look forward to welcoming you back for more relaxing escapes in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 23 Oct 2024
Staff and conditions very good. Breakfast okay. Shower and lavatory water just luke warm. Notified front desk upon checkout.
Comment from Hotel Management
24 Oct 2024 by Hotel Manager , Hotel Management
Dear JOHN,Thank you for staying with us. We're pleased to hear that you found our staff and overall conditions to be very good. However, we apologize for the lukewarm water in the shower and lavatory, and we appreciate you notifying the front desk at checkout. Your comments are valuable, and we will address this issue to ensure a better experience for our guests. We hope to welcome you back soon.Sincerely, Hotel Manager
by A verified traveler from Sandy
Posted 22 Oct 2024
Property is a little dated, but rooms were clean. Staff were friendly. Standard breakfast provided. Nice park by the water easy to walk.
Comment from Hotel Management
22 Oct 2024 by Hotel Manager , Hotel Management
Dear Victoria,Thank you for your review. We're glad to hear you found the rooms clean and the staff friendly. It's great that you enjoyed the nearby park and the convenient walk by the water. We appreciate your feedback about the property being a bit dated and will keep it in mind as we work to improve our facilities. We hope to welcome you back again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Hotel Manager , Hotel Management
Dear Amanda,Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager
