Ratings based on 986 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Sr. Rooms Operations, Hotel Management
Dear Cindy, It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. Thank you for the generous rating. It was our pleasure hosting you at The Westin Washington, DC Downtown; we hope to see you again soon. Vladimir BairesSr. Rooms Operations
by A verified traveler
Posted 14 Nov 2024
This property was so beautiful! It’s on my list moving forward whenever I’m in DC! The services were great!
by A verified traveler
Posted 6 Nov 2024
Great stay!
Comment from Hotel Management
7 Nov 2024 by senior rooms operations manager, Hotel Management
Dear Lisa, Thank you for choosing to stay with us and for taking the time to share your perfect rating. At The Westin Washington, DC Downtown, we provide our guests an urban oasis with a variety of services and amenities to make your visit a revitalizing one, and we enjoyed exceeding your expectations. It was our pleasure accommodating you, and we hope you will make us your home away from home whenever your travels bring you to our city. We look forward to your next visit. Vladimir Baires, Sr. Rooms Operations
by A verified traveler
Posted 2 Nov 2024
by A verified traveler from ny
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by senior rooms operations manager, Hotel Management
Dear Eunhee, Thank you for rating your stay at our hotel. We are sorry for disappointing you this time, and we hope we have another opportunity to welcome you again and provide you with the revitalizing experience for which we are known. Vladimir Baires, Sr. Rooms Operations
by A verified traveler
Posted 30 Oct 2024
Fantastic location, close to the Federal buildings
Comment from Hotel Management
31 Oct 2024 by senior rooms operations manager, Hotel Management
Dear Sanjay, We are pleased we exceeded your expectations for an enriching stay at The Westin Washington, DC, Downtown, and we appreciate you sharing your experience with other travelers. Thank you for mentioning how much you enjoyed our great location. From the National Mall to Chinatown, the best of the city is right outside our doors. We look forward to seeing you on your next visit to the area. Vladimir Baires, Sr. Rooms Operations
by A verified traveler
Posted 24 Oct 2024
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by A verified traveler
Posted 22 Oct 2024
They charge you Extention fee 30$ per day. You allowed to use in the hotel. No one no notify you about it and if you are not using it at the same day the money gone!!!
Comment from Hotel Management
23 Oct 2024 by Sr. Rooms Operations, Hotel Management
Dear Ofra, We are pleased to know by your rating that you had an overall great experience. However, we regret your disappointment with the lack of communication regarding our destination fee. This fee is competitively priced and listed on our website so guests can have this information before booking. We apologize for any miscommunication, and we will share your comments appropriately. Thank you for choosing The Westin Washington, DC Downtown, and we hope to see you again soon. Vladimir Baires,Sr. Rooms Operations
by A verified traveler from Los Angeles
Posted 22 Oct 2024
