Ratings based on 988 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Burbank
Posted 29 Nov 2024
The food at the restaurant was outstanding.
Comment from Hotel Management
1 Dec 2024 by Customer Service, Hotel Management
Michael, we’re delighted you loved your experience at The Westin Arlington. The team's dedication to providing exceptional dining is truly a highlight. Looking forward to welcoming you back!
by A verified traveler
Posted 29 Nov 2024
Very comfortable bed and quiet room. The restaurant is beautifully designed and the breakfast buffet is very good.
Comment from Hotel Management
29 Nov 2024 by Customer Service, Hotel Management
Kathleen, we’re delighted you loved your experience at The Westin Arlington. It's wonderful to hear you found the room peaceful and the restaurant's design appealing. We're thrilled you enjoyed the breakfast buffet. We look forward to your next visit!
by A verified traveler from Fort Wayne
Posted 28 Nov 2024
Food was pricey. Hotel was very nice. Parking was frustrating. We arrived it was dark and rainy. The hotel entrance circle & side street were full of cars sitting w flashers. It was very difficult to see the parking sign to enter at hotel. We entered same garage public entrance where posted signs were cheaper for overnight, but hotel charges you their rate. Parking was confusing & not well marked.
Comment from Hotel Management
29 Nov 2024 by Customer Service, Hotel Management
Jill, we appreciate you sharing your thoughts with us. Navigating parking options can sometimes be tricky, especially under certain circumstances. We're glad to know you found the hotel itself to be very nice. It's wonderful that your overall stay was positive, and The Westin Arlington team looks forward to welcoming you back soon.
by A verified traveler
Posted 24 Nov 2024
Amazing
Comment from Hotel Management
25 Nov 2024 by Customer Service, Hotel Management
Kenya, we’re delighted you loved your experience at The Westin Arlington. We're looking forward to your next visit!
by A verified traveler
Posted 19 Nov 2024
property was wonderful and management is the best anywhere.
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
John, it's wonderful to hear you had such a great experience at The Westin Arlington. Our management team will be thrilled to hear your compliments. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 18 Nov 2024
Plastic packaging on coffee
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Dave, thank you for staying with us at The Westin Arlington. We're glad to know you had a positive experience overall. Your feedback is appreciated, and we will take it into account as we continue to improve. We hope to welcome you back soon.
by A verified traveler
Posted 17 Nov 2024
Excellent accommodation. Great, friendly staff! Especially appreciate Carlos at the desk and Olivia in the restaurant/bar. Will stay here again!
Comment from Hotel Management
18 Nov 2024 by Customer Service, Hotel Management
Margaret, we are thrilled you enjoyed your stay at The Westin Arlington. It is wonderful to hear about the excellent service you received from Carlos and Olivia. We look forward to welcoming you back soon!
by A verified traveler
Posted 11 Nov 2024
Great property, close to everything you need
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Cayla, thank you for staying with us at The Westin Arlington. It’s wonderful to hear you found the location convenient for your needs. We're looking forward to welcoming you back soon.
by A verified traveler
Posted 10 Nov 2024
This property is a little outdated. It is pet friendly so you can smell that in the hallways. The staff was super friendly when we checked in. We had an early morning flight and they let us check in early which was so fabulous. The area around the hotel is also amazing. It is very walkable, and there are a ton of shopping, dining, and entertainment areas. I spent such little time in the room, that the outdated property was insignificant.
Comment from Hotel Management
11 Nov 2024 by Customer Service, Hotel Management
Rochelle, we’re delighted you appreciated the convenience and warmth of our team at The Westin Arlington. It’s wonderful to hear you enjoyed the vibrant, walkable neighborhood and the early check-in perk. We're glad the charm of the area and the accommodation suited your needs.
by A verified traveler
Posted 9 Nov 2024
From the moment I entered the Westin the employees were so warm and welcoming. The rooms were clean and the property has plenty amenities (jacuzzi was my favorite). I’ll definitely visit again if back in town.
Comment from Hotel Management
10 Nov 2024 by Customer Service, Hotel Management
Shenae, we’re delighted you loved your experience at The Westin Arlington. Our team is thrilled to know you felt so welcomed, and that you enjoyed the amenities, especially the jacuzzi. We look forward to your next visit whenever you're back in town.
