Ratings based on 69 Verified Reviews
3.1 Room cleanliness
3.2 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from London
The View
Posted 18 Nov 2017
Pros: The location is great, there is a metro nearby, a large supermarket and some nice restaurants. The hotel is very close to all the main attractions.
Cons: The apartment needs a very good clean, needs updating so it meets the expectations of a 4-star apartment. A fob needs to be provided as a minimum.
This was so disappointing. This was my first time in Washington and the reason I chose this hotel was because of the location and that we would have an apartment. Unfortunately, the apartment was not clean and we didn't feel comfortable. There were a few doors on the wardrobes which we nearly falling off. The bed sheets didn't look clean. The location is perfect but unfortunately there is buidling work next to the apartments so the main entrance is blocked off so you have to walk around the back to get in. We asked for a fob to use to enter the hotel and the gym but were told that there weren't any available for us?
Recommended
for Everyoneby A verified traveler from Louisville KY
Great Apartment in a Great Part of Town
Posted 24 Sep 2017This little apartment was such a great place to stay in such a great part of town. The staff was very friendly and helpful. I would def recommend to a friend. Thanks for the good times.
by Christopher
Posted 14 Sep 2017 on Hotels
by Tonya
Posted 12 Sep 2017 on Hotels
The location was amazing. There are restaurants and a grocery store nearby. The apartment had stained carpet and needed more pots and pans to cook with.
by A verified traveler
extra fees every time
Posted 26 Jun 2017
Cons: building maintenance. Getting checkin streamlined. Including known fees in the bill.
This place took be an hour to checkin because they could not get their keycodes straight.
The AC only worked half way through the entire trip and could not be fixed.
Then they have a cleaning fee that is always changed (160.00) plus 1% of total bill for the facility but is not in the paid balance.
by Otis
Posted 21 Jun 2017 on Hotels
by A verified traveler from Dallas, Tx
Worst Experience Ever
Posted 25 May 2017
Pros: Nice Fridge, Air Conditioning worked well.
Cons: Service. We don't mind if everything is not perfect as long as we can get it fixed in a timely fashion.
Location: Stores and restaurants are nearby. Metro is close. Sightseeing is not far by car.
We booked this apartel for 4 of us for a week. There is not enough space here to list everything that went wrong.
Cleanliness. The bath tub had mold around it. The microwave was dirty. Baseboards were filthy. Bedroom carpet was dirty.
Amenities. The pool was closed. 3 days of 90 degrees plus but no pool. 4 towels were expected to be enough for the week. Iron did not work. One burner on stove worked. 2 pieces of silverware. No cookware.
Facilities. Bedroom was small. Bed was 6 inches from the wall on one side. The door was a sliding door that offered no privacy. Bath faucet leaked. Power outlets seem to work only intermittently. Vertical blinds had missing blinds. Couch/Bed had protruding springs. Table legs were wobbly and unfixable. The living room floor had large gaps in the flooring.
There was a new building being constructed 20 feet from our window that began every day at 7 am.
Service. Nearly non-existent. The only communication path for service that existed was a phone number to an office in Armenia. I'm serious! You cannot get face to face with anyone that can help you. When the power went out in the bathroom we were told it would probably take a day to get it back on. It turned out to be a breaker behind a screwed on steel panel. I've never considered heat as an amenity but when the weather changed to cold we found there was none. They sent us blankets the next day.
This was the worst hospitality experience of our life.
by Chris
DO NOT STAY HERE If you like comfort or sleep
Posted 15 May 2017 on HotelsThey moved me from one room to another and they were both the same. Super thin walls, cheap furniture, $44/day parking (even if it only says $14-$22), dirty, uncomfortable bed, loose outlets (phone charger will not stay plugged in unless rigged), construction crews in front of the apartments and behind the apartments start work early (my stay was until 5/12/17), additional 'cleaning charge.' (It is cheaper to spend $130-$150/night at an extended stay hotel. And even though it was 50 degrees outside, and I had the temperature set to 80 inside, but inside it never got warmer than 60 degrees.
BUT, the people there at the front desk are nice, and try to help with issues, and they were no bed bugs, so it gets 1 star from me.
by Kim
just ok
Posted 22 Jan 2017 on HotelsLocation was great Close to Metro. Starbucks right down the street. Apartment had a futon for a couch hard as a rock. Tub had chips in it but clean. We basically slept . TV set in Spanish , Horrible smell in hallway that drifted in our room.
Recommended
for Everyoneby A verified traveler from DC
Convenience and Location
Posted 28 Dec 2016
Pros: Location and accommodations great for short term stay for relocation.
Cons: Providing accurate information to customers and providing direct access to the on site manager.
Location: Located in SW DC near everything -stores, restaurants, food trucks, entertainment (DC Arena Stage Theater). Very walkable
At the discounted rate this was overall a good bargain. The 1 bedroom apartment was very well located in SW DC near major food store, restaurant and transportations. The apartment was relatively clean and equipped. The only difficulty we had was entry to the apartment. The owner/management company directed us to the wrong address and after an hour running around in the cold and dark, and spending time on the phone with their offsite management who seemed to have no clue, we finally stumbled upon the on site desk concierge who let us in. The on site property manager, Annette, was very pleasant, apologetic and accommodating.
