Ratings based on 1,980 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
This is a very nice hotel, it has very nice hotel lobby and a restaurant. Good size room, the heater works but the hot water in the shower doesn’t really get hot. bed is ok but the pillows are terrible very uncomfortable because they are high and hard really hurt my neck. The location is good enough, 15 minutes ish to George Town, 10mins ish to subway, otherwise nothing else is close by.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler from Austin
Posted 19 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Sweet hotel
Comment from Hotel Management
18 Nov 2024 by Modi Ahmed, Hotel Management
Thanks Richard for staying with us! Hope to see you again
by A verified traveler
Posted 16 Nov 2024
Hotel a little down at heels, and while close to great neighborhoods, is situated on a busy, charmless street. Bar is right inside front door, too bright, no atmosphere. Rooms need a facelift and a good scrub. Meh.
Comment from Hotel Management
18 Nov 2024 by Modi Ahmed, Hotel Management
Dear Kathleen,Thank you for your candid feedback regarding your recent stay. We appreciate your comments about our location and proximity to vibrant neighborhoods. We understand your concerns about the street's ambiance and the brightness of the bar area. Your insights on the condition of the rooms are invaluable, and we are actively working on improvements to enhance our guests' experience.
by A verified traveler from Pepperell
Posted 15 Nov 2024
Excellent service, very friendly staff, nice acccomodations.
Comment from Hotel Management
18 Nov 2024 by Modi Ahmed, Hotel Management
James, we truly appreciate your kind feedback regarding your visit to the Melrose! Thanks so much for staying with us
by A verified traveler from Kirkland
Posted 15 Nov 2024
We loved this property - great staff, amazing location, very comfortable bed, quiet. Look forward to coming back.
Comment from Hotel Management
18 Nov 2024 by Modi Ahmed, Hotel Management
Lisa, we loved having you visit us! So happy the location, staff, and rooms made your visit enjoyable! Thanks again
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Modi Ahmed, Hotel Management
We appreciate your review Gerardo! Thank you
by A verified traveler
Posted 15 Nov 2024
The location of this hotel is very convenient. Walking distance to restaurants, shops and metro.
Comment from Hotel Management
18 Nov 2024 by Modi Ahmed, Hotel Management
Maria, we are so happy the location was perfect for your trip to Washington DC! We truly appreciate you staying with us
by A verified traveler
Posted 14 Nov 2024
Staff are great
Comment from Hotel Management
18 Nov 2024 by Modi Ahmed, Hotel Management
Kevin, thanks so much for the feedback and review!
