Ratings based on 997 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2020
It was pretty nice. Me and my husband went around 4 hours early and we couldn’t checkin but they took our luggage so we could walk around. It was close to restaurants so that makes everything easy for us. Good location. I would definitely come back.
by A verified traveler
Posted 26 Mar 2020
The font desk staff was phenomenal. Particularly, Q. She has both professional and personal bar which makes for a great interaction.
by A verified traveler
Posted 16 Mar 2020
Comment from Hotel Management
16 Mar 2020 by HotelMgmt, Hotel Management
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!
by A verified traveler
Embassy Visit
Posted 15 Mar 2020 on HotelsPerfect location for our visit. Our room was very spacious and furnished perfectly! Thankful the valet attendants were understanding and allowed us multiple trips back to our vehicle. Loved the overall feel of this hotel. The breakfast was expensive for the food available on the buffet... but that is the only negative thing I have to say. We would definitely stay here again!
Comment from Hotel Management
17 Mar 2020 by Hotelmgmt, Hotel Management
We appreciate your positive feedback, Tina! Please know that we price our food as affordably as possible without sacrificing the quality of our ingredients, but we know every guest's budget is different. As such, we're sorry if our rates caused you distress. That said, we're thrilled to hear that our luxurious guest rooms could provide you with nothing but comfort, and that our friendly, helpful staff could provide you with whatever you needed! We hope to see you again soon here at the Fairfax at Embassy Row, for a truly five star stay!
by A verified traveler
Posted 15 Mar 2020
This is a very nice hotel in a great location. Staff is helpful and professional. My problem is with their hidden fees. They advertise overnight parking for $52 but there is an "amenity fee" of $25. All that plus taxes add up to about $90 per night.
Comment from Hotel Management
16 Mar 2020 by HotelMgmt, Hotel Management
We're sorry to hear your stay wasn't as relaxing as it could have been. Please know that we detail all fees and services both online and in-person when asked, but we apologize if you were caught unaware. Having said that, we're happy to hear that our friendly staff and convenient location could still make your stay an enjoyable one. We hope to see you again soon, for an even better experience!
by A verified traveler
Posted 15 Mar 2020
Comment from Hotel Management
16 Mar 2020 by HotelMgmt, Hotel Management
It is disappointing to learn that your stay wasn't as ideal as it could have been. We hope to see you again soon for an improved stay.
by A verified traveler from Minneapolis
Posted 14 Mar 2020
Amazing service! Everyone was so helpful. Great location and close to the metro.
Comment from Hotel Management
16 Mar 2020 by HotelMgmt, Hotel Management
Thank you for your kind words! We're thrilled to hear that our friendly, helpful staff and prime location could provide you with a perfect experience here at the Fairfax at Embassy Row! We hope to see you again soon, for another five star stay from start to finish!
by A verified traveler
Posted 12 Mar 2020
Comment from Hotel Management
13 Mar 2020 by HotelMgmt, Hotel Management
Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.
by A verified traveler
Posted 12 Mar 2020
I like the breakfast place with options even the whole day, even though I did not use it. Also the happy hour a bit early 3 pm, would like more like 5-7 because at 3 you are probably out in your own business, that I have the chance to use however. Room was excellent, ample and lots of space to relax and work. In view of the virus, I would recommend to sanitize the TV control, phone, and tables in the room, a lot of precaution is never enough in these situation. Thanks for everything.
by A verified traveler from RedOak TX
Posted 9 Mar 2020
It was close to just about anything we needed. Staff was great. Bartender was awesome.
Comment from Hotel Management
10 Mar 2020 by HotelMgmt, Hotel Management
Thank you for your kind words! We're thrilled to hear our kind, helpful staff could provide you with everything you needed! We hope to see you again soon, for another five star stay at the Fairfax at Embassy Row!
