Ratings based on 1,339 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Manager, Hotel Management
Dear Mary, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at The Bethesdan Hotel, Tapestry Collection by Hilton. We hope to have the pleasure of doing so again on your next visit to the area.Yours in Hospitality, Lee SeilerGeneral Manager
by A verified traveler
Posted 19 Dec 2024
A
Comment from Hotel Management
19 Dec 2024 by manager, Hotel Management
Dear German,Thank you for the wonderful rating. We are thrilled we exceeded your expectations for a fantastic stay at The Bethesdan Hotel, Tapestry Collection by Hilton. We hope to have the pleasure of doing so again on your next visit to the area.Yours in Hospitality, Lee SeilerGeneral Manager
by A verified traveler
Posted 18 Dec 2024
Good access to nih
Comment from Hotel Management
18 Dec 2024 by manager, Hotel Management
Dear Valerie,Thank you for your generous rating of The Bethesdan Hotel, Tapestry Collection by Hilton! We are thrilled our location and access to the National Institutes of Health made your stay convenient. It is always our goal to provide a seamless experience, and we are delighted that we met your expectations. Thank you for choosing us, and we look forward to hosting you for another convenient and seamless stay. Yours in Hospitality, Lee SeilerGeneral Manager
by A verified traveler
Posted 17 Dec 2024
will be staying again! definitely loved it.
Comment from Hotel Management
18 Dec 2024 by manager, Hotel Management
Dear LaQuandra,We are pleased you chose The Bethesdan Hotel, Tapestry Collection by Hilton for your recent visit to Bethesda. We are thrilled you loved our hotel, and we will certainly share your compliments with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice each time you are in the area.Yours in Hospitality, Lee SeilerGeneral Manager
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by manager, Hotel Management
Dear Heath,On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive each time you are our guest.Yours in Hospitality, Lee SeilerGeneral Manager
by A verified traveler
Posted 16 Dec 2024
I haven't had to stay at this location in almost 2 years or so. I love the option of checking in online via the Hilton app and using a digital key. Which I did. Unfortunately I didn't know that I needed a card to access the elevator floors. That would have been good to know.in the elevator as I was not the only one who didn't realize we needed the card.
Comment from Hotel Management
17 Dec 2024 by manager, Hotel Management
Dear Karen,Thank you for sharing your experience with us. We are thrilled to hear you appreciated the convenience of online check-in and the digital key feature through the Hilton app. We truly appreciate your comments regarding the elevator access card requirement and regret any confusion this may have caused. While thorough checks were conducted prior to your stay and initially confirmed once the system was activated, we are actively working to resolve any issues and ensure the system operates seamlessly moving forward. We will take steps to enhance how we communicate these details to ensure a smoother experience for our guests in the future. We hope to have the pleasure of welcoming you back soon and exceeding your expectations at The Bethesdan Hotel, Tapestry Collection by HiltonYours in Hospitality, Lee SeilerGeneral Manager
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Manager, Hotel Management
Dear Fitsum, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at The Bethesdan Hotel, Tapestry Collection by Hilton. We look forward to your return and wish you all the best with your future travels.Yours in Hospitality, Lee SeilerGeneral Manager
by A verified traveler
Posted 15 Dec 2024
N
Comment from Hotel Management
15 Dec 2024 by Manager, Hotel Management
Dear Fitsum, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at The Bethesdan Hotel, Tapestry Collection by Hilton. We look forward to your return and wish you all the best with your future travels.Yours in Hospitality, Lee SeilerGeneral Manager
by A verified traveler
Posted 13 Dec 2024
Got double billed for our stay. Still haven’t resolved the issue of who get this straightened out.
Comment from Hotel Management
15 Dec 2024 by Manager, Hotel Management
Dear Cheryl, Thank you for choosing our hotel and for the rating and review. We hope your actual stay was enjoyable. However, we sincerely apologize for the billing concern that you are having. We value your business, and hope you will give us another opportunity to regain your trust the next time you are in the area.Yours in Hospitality, Lee SeilerGeneral Manager
