Ratings based on 976 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Budget stay. Could be more clean
by A verified traveler
Posted 15 Dec 2024
Everything was fine except the door keys. Too much trouble to open the door. They should tell us that keys were magnetic. Don’t get them cold or hot. Don’t put by your phone
by A verified traveler
Posted 13 Dec 2024
Yes
by A verified traveler
Posted 13 Dec 2024
It’s a nice motel type place the only part I didn’t like was that we were by the highway and it got loud a bit but otherwise it was a great and easy stay
by A verified traveler
Posted 11 Dec 2024
Abrupt service, room not ready by 3pm, no customer service
by A verified traveler
Posted 11 Dec 2024
Inexpensive
Comment from Hotel Management
21 Dec 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Philip,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Washington DC - Alexandria . It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our affordable rates. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 8 Dec 2024
Hair in my bathtub, some guys hanging out kinda noisy late at night.
Comment from Hotel Management
10 Dec 2024 by Recordo Rediresponse Specialist, Hotel Management
Hey Asja,Thank you for taking the time to complete our guest survey. Red Roof appreciates your 3/5 score and comments regarding your recent stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. I'm sorry to hear you encountered a poorly cleaned tub and had to also endure noise from guest in the parking lot. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Carla RediResponse Specialist, Hotel Management
Dear Ana,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn PLUS+ Washington DC - Alexandria is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 6 Dec 2024
Too noisy.
Felt unsafe
Coffee available in the lobby. So no early morning coffee before 6 am.
But lobby has hours.
Lobby itself closes at night and they used the back door for check in
Comment from Hotel Management
11 Dec 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Mohammad,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the issues highlighted which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Recordo Rediresponse Specialist, Hotel Management
Hey Dawit,The staff at the Red Roof Inn PLUS+ Washington DC - Alexandria and I appreciate you taking the time out of your busy day to share your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
