Ratings based on 1,426 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Location
Comment from Hotel Management
17 Dec 2024 by General Manager , Hotel Management
Thank you.
by A verified traveler
Posted 15 Dec 2024
Great location easy access to lots of things and restaurants. Staff very nice and hotel relaxing and quaint.
Comment from Hotel Management
15 Dec 2024 by General Manager , Hotel Management
Thank you for your wonderful review! We’re delighted to hear that you enjoyed our convenient location, the charm of our hotel, and the relaxing atmosphere. Our team works hard to ensure every guest feels welcome, so it’s fantastic to know you found them friendly and attentive.We hope to have the pleasure of hosting you again soon for another memorable stay!
by A verified traveler
Posted 15 Dec 2024
Great staff at a property with great character.
Comment from Hotel Management
15 Dec 2024 by General Manager , Hotel Management
Thank you.
by A verified traveler
Posted 15 Dec 2024
The pillows has a musty, moldy smell , not the pillowcases i mean the pillow it self , so it needs to be replaced.
Comment from Hotel Management
15 Dec 2024 by General Manager , Hotel Management
Thank you for sharing your experience with us. We deeply regret that the pillows in your room had a musty odor. This is not the level of comfort or quality we strive to provide, and we sincerely apologize for the oversight.Rest assured, we have taken your feedback seriously and will replace the affected pillows immediately. We are also reviewing our housekeeping and quality control processes to ensure that this does not happen again.We truly appreciate you bringing this to our attention and hope to have the opportunity to welcome you back in the future for a much-improved stay.
by A verified traveler
Posted 14 Dec 2024
Very solid experience. Friendly and efficient staff, extremely clean room. The only thing that wasn’t PERFECT was that the hot water didn’t start for more than 5 minutes (I timed it). That said, when it finally did arrive, the shower was great. Overall, an excellent value.
Comment from Hotel Management
15 Dec 2024 by General Manager , Hotel Management
Thank you for your kind words about your stay! We’re thrilled to hear you had a solid experience and enjoyed our friendly staff, clean rooms, and overall value.We do apologize for the delay in getting hot water in your shower. While we’re glad it ultimately provided a great experience, this is something we will address to ensure smoother functionality moving forward. Your feedback is invaluable in helping us improve.We hope to welcome you back for another excellent stay, and we’ll make it our mission to ensure everything is absolutely perfect next time!
by A verified traveler from Somerville
Posted 14 Dec 2024
Really nice staff that were so kind when I wasn’t well at all . Peaceful place which I needed
Comment from Hotel Management
14 Dec 2024 by General Manager , Hotel Management
Thank you.
by A verified traveler
Posted 14 Dec 2024
Really wonderful place to stay. Rooms were spacious and comfortable,staff was very friendly and welcoming.
Comment from Hotel Management
14 Dec 2024 by General Manager , Hotel Management
Thank you for your kind words! We’re thrilled to hear you enjoyed our spacious and comfortable rooms, and that our friendly staff made you feel so welcome. Providing a wonderful stay for our guests is always our top priority. We look forward to welcoming you back again soon!
by A verified traveler
Posted 14 Dec 2024
Lovely room, historic hotel, helpful pleasant staff, convenient dining.
Comment from Hotel Management
14 Dec 2024 by General Manager , Hotel Management
Thank you.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
12 Dec 2024 by General Manager , Hotel Management
Thank you.
by A verified traveler
Posted 11 Dec 2024
Very friendly and clean. Room was extremely small and the plumbing was super loud, but not a problem if you don’t plan on hanging out in the hotel room. overall great hotel
Comment from Hotel Management
11 Dec 2024 by General Manager , Hotel Management
Thank you for sharing your experience! We’re delighted to hear you found our team friendly and the hotel clean—it’s wonderful to know these aspects enhanced your stay. We appreciate your understanding about the room size and plumbing noise. Your feedback helps us identify areas for improvement, and we’re always striving to make each guest’s experience even better. We hope to welcome you back soon for another great stay!
