Ratings based on 988 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Marriott Marquis, Washington, DC, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 19 Nov 2024
The hotel was very convenient. Across the street from the convention center and close to many restaurants
Comment from Hotel Management
21 Nov 2024 by Marriott Marquis, Washington, DC, Hotel Management
Thank you for your feedback.
by A verified traveler from southport
Posted 18 Nov 2024
Wonderful service and great spread for breakfast and snacks on the 12 th floor
Comment from Hotel Management
18 Nov 2024 by Marriott Marquis, Washington, DC, Hotel Management
We are glad you enjoyed your visit.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Marriott Marquis, Washington, DC, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 17 Nov 2024
Cleaning lady came to clean and we asked for a few more minuets as we would be leaving for entire day. We left and I saw the cleaning crew in the hallway and told them we were leaving and it was ok to clean the room. I told her the room number and she read it back to me. We returned 10 hours later to an unclean room! When I called the people who answered acted like it was my fault our room didn’t get cleaned! They assured us someone would come. After an hour I went to the front desk in person and again I was grilled about why my room wasn’t cleaned because we had sign on door! I explained again that I spoke to the cleaning crew when we left that we wanted the room cleaned! After several minutes I was told someone would come and finally we got service. When the cleaning lady came she asked what was it that we wanted! How about towels, empty trash cans and freshen up the room! Wow! At a hotel like this and for the kind of money you are spending I am shocked and dismayed!
Comment from Hotel Management
18 Nov 2024 by Marriot Marquis, Washington, DC, Hotel Management
Thank you for your feedback. We will be sure to share your comments with our housekeeping team.
by A verified traveler
Posted 14 Nov 2024
Wi Fi in the room not working,try connecting more than 20 times by different way,still not working. No body from stuff can’t help me with this problem. I miss my video conference;never have experience like this at all.This is looks weird in our time.Never will stay in this hotel any more.
Comment from Hotel Management
14 Nov 2024 by Marriott Marquis, Washington, DC, Hotel Management
Thank you for your feedback. We will be sure to share your comments with the team.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Marriott Marquis, Washington, DC, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Marriott Marquis, Washington, DC, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 26 Oct 2024
N/a
Comment from Hotel Management
26 Oct 2024 by Marriott Marquis, Washington, DC, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Marriott Marquis, Washington, DC, Hotel Management
Thank you for your feedback.
