Ratings based on 65 Verified Reviews
4.3 Room cleanliness
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Quiet area, clean room.
Comment from Hotel Management
29 Dec 2024 by Kasa Del Ray Alexandria, Hotel Management
Hello Aisha, your feedback is incredibly valuable! We’re happy to hear that you enjoyed the quiet area and found your room clean at Kasa del Ray Alexandria. We look forward to welcoming you back for another fantastic stay! Best regards, Team Kasa
by A verified traveler
Posted 14 Dec 2024
keyless entry easy, nice to have free parking i lot behind building, room was cozy with well-equipped kitchen
Comment from Hotel Management
14 Dec 2024 by Kasa Del Ray Alexandria, Hotel Management
Hi Kristin, we appreciate your feedback! Keyless entry and free parking certainly add convenience, and it’s wonderful to hear that you found your room cozy, with a well-equipped kitchen. We truly appreciate your recommendation and look forward to welcoming you back to Kasa Del Ray Alexandria! Best regards, Team Kasa
by A verified traveler
Posted 12 Dec 2024
Decent for what we paid, but not as clean as I would have liked. There were various hairs on the bedding and the towels. Love the restaurants and shops in such close proximity.
Comment from Hotel Management
14 Dec 2024 by Kasa Del Ray Alexandria, Hotel Management
Hello Robin, Thank you for choosing us at Kasa Del Ray, Alexandria! It’s wonderful to hear that you enjoyed the nearby restaurants and shops. Your feedback about cleanliness is valuable, and we’re happy to address this with our team to ensure a more enjoyable experience during your next visit. We look forward to welcoming you back! Best regards, Team Kasa
by A verified traveler
Posted 11 Dec 2024
Loved the location! And the property was really clean and at a great price. I will definitely stay here again.
Comment from Hotel Management
14 Dec 2024 by Kasa Del Ray Alexandria, Hotel Management
Hello Karen, we appreciate your feedback! It’s wonderful to know that you loved the location of Kasa Del Ray Alexandria and found the property clean and well-priced. Your feedback is incredibly valuable, and the team is eager to welcome you back for another stay! Best regards, Team Kasa
by A verified traveler
Posted 9 Nov 2024
Fabulous location, centered in the popular Del Ray section of Alexandria. More of a boutique hotel than a more traditional stay, their model of close communication through technology worked well for us. All and all a welcoming and fun place to stay.
Comment from Hotel Management
9 Nov 2024 by Kasa Del Ray Alexandria, Hotel Management
Hello Sally, thank you for your excellent rating! Your feedback is incredibly valuable and inspires us to continue delivering exceptional stays. We're delighted that you enjoyed the fabulous location in the popular Del Ray section of Alexandria. Our tech-enabled communication model aims to provide a unique and enjoyable experience for our guests. We can't wait to welcome you back for another fun and welcoming stay at our property! Best regards, Team Kasa
by A verified traveler
Posted 9 Nov 2024
Unclean nice area but units aren’t fully cleaned
Comment from Hotel Management
9 Nov 2024 by Kasa Del Ray Alexandria, Hotel Management
Hi Jamir, we regret to hear about the cleanliness concern with the units during your stay. Your feedback is valuable to us, and we apologize for any inconvenience caused. We will promptly address this issue to enhance the guest experience. If you have additional feedback, please feel free to share. Sincerely, Team Kasa
by A verified traveler from Aventura
Posted 29 Oct 2024
Lovely place in a beautiful neighborhood, with plenty of restaurants and small stores. The place where the locals go. Our room just need a little love but was nice.
by A verified traveler
Posted 28 Oct 2024
I'm a senior and this new age tech doesn't work for me. There was no front desk and the virtual responses took forever. The room the environment the city itself was wonderful but i need face to face contact.
Comment from Hotel Management
5 Nov 2024 by Kasa Del Ray Alexandria, Hotel Management
Hi Maurice, We understand that the tech-based approach can feel challenging, especially when you're looking for face-to-face assistance. It’s truly important to us that all our guests feel supported and connected, and we’re sorry if our virtual system didn’t meet your expectations. We're glad to hear you enjoyed the room and the surrounding environment, and we appreciate your feedback as it helps us improve for all of our guests. Thank you for sharing your experience with us. Sincerely, Team Kasa
by A verified traveler
Posted 28 Oct 2024
Loved the neighborhood and great communication if we needed anything.
Comment from Hotel Management
3 Nov 2024 by Kasa Del Ray Alexandria, Hotel Management
Hi Aaron, thank you for your excellent rating! Your feedback is incredibly valuable to us and motivates us to maintain our commitment to delivering exceptional guest experiences at Kasa. It's wonderful to hear that you loved the neighborhood and appreciated our communication. We look forward to hosting you again for another fantastic stay. Your input is invaluable. Best regards, Team Kasa
by A verified traveler
Posted 25 Oct 2024
Great place to stay.
Comment from Hotel Management
27 Oct 2024 by Kasa Del Ray Alexandria, Hotel Management
Hello Paul, thank you for choosing us at Kasa. Your positive experience brightens our day, and we are excited to welcome you back for another fantastic stay. Best regards, Team Kasa
