Ratings based on 986 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 1 Jan 2025
The staff are sure helpful and friendly.
Comment from Hotel Management
2 Jan 2025 by Michaela, Hotel Management
Dear Fred,I want to thank you for your recent stay with us here at Hyatt Regency Crystal City at Reagan National Airport. I am pleased our team was helpful and friendly and I value your time and review. I hope to welcome you back again in the future. Thank you for being our Guest!
by A verified traveler
Posted 1 Jan 2025
I really like that there’s a shuttle from the airport. The staffs are very nice.
Comment from Hotel Management
2 Jan 2025 by Rebecca, Hotel Management
Hello Orlena,Thank you for your 5-star feedback and recent stay at Hyatt Regency Crystal City. Happy you enjoyed your stay and the service from our amazing team. It was our pleasure to welcome you, and we hope to see you again soon.Warm regards,RebeccaGuest Experience
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Jamie, Hotel Management
Dear Fred,Thank you for your delightful 5/5 rating of our Hyatt Regency Crystal City! It was great to see that you enjoyed your stay with us. We hope to have the opportunity to welcome you back as our guest again in the future!Warm regards,Jamie
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Jamie, Hotel Management
Dear Kristina,Thank you for your great 5/5 rating of our Hyatt Regency Crystal City! Our team was delighted to see that you enjoyed your stay with us. We hope to have the opportunity to welcome you back as our guest again in the future!Warm regards,Jamie
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Michelle, Hotel Management
Hello Dawn,Thank you for your 5 out of 5 rating of our Hyatt Regency Crystal City at Reagan National Airport. We are thrilled that you enjoyed your stay with us! We strive to make each stay pleasant. We look forward to welcoming you again as our guest.Warm Regards,
by A verified traveler
Posted 23 Dec 2024
I had an excellent stay at The Hyatt Regency Crystal City in Alexandria, VA! I was attending a tech conference and received excellent service from Virginia. at the front desk. She took care of me from the time I checked in, to the time I checked out. She took extra time to explain the amenities of the property, and how the points worked as a new Hyatt member. My every need was taken care of! My room was excellent and comfortable, away from the elevator as requested. The staff on the 15th floor took care of my room and I was very comfortable. I stayed 12/19 to 12/22. Both the Lobbibar and Cinnabar restaurants were A plus. I highly recommend this property for family vacations, business trips, and conferences as well.
Comment from Hotel Management
24 Dec 2024 by Brittney C., Hotel Management
Hi Latonia,Thank you for your very much for taking the time to share your experience. We are thrilled to hear that you had an amazing experience starting at check in with Virginia. Your comments are much appreciated, and we are delighted to learn that everything went well. We appreciate your recommendations, and we look forward to your future stays with us!
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Rebecca, Hotel Management
Hello akaleya,Thank you for your 5-star feedback and recent stay at Hyatt Regency Crystal City. It was our pleasure to welcome you, and we hope to see you again soon.Warm regards,RebeccaGuest Experience
by A verified traveler
Posted 16 Dec 2024
Convenient.
Comment from Hotel Management
17 Dec 2024 by Brittney C., Hotel Management
Hello Michele,Thank you for your awesome 5-star review and comment. We value your business, and we hope to see you again soon.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Lindsey, Hotel Management
Dear Krishnapriya,Thank you for the excellent rating. We are so glad you had an amazing visit at our hotel. It was our pleasure to welcome you. We appreciate your rating as it helps us continue to provide great service. We look forward to welcoming you as our guest again soon.Warm regards,
