Ratings based on 1,363 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2025
Overall a great hotel, but when we went to check in they gave us a single king bed instead of the double queen that we booked. We appreciated that they tried to help and got us a slightly bigger room than the one we initially had, but ultimately my coworker I was rooming with ended up having to sleep on the couch, which felt like we did not get what we paid for.
Comment from Hotel Management
20 Jan 2025 by GM, Hotel Management
Dear Laura, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room type. We strive to provide every Guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Michael Anderson, GM
by A verified traveler from Columbus
Posted 20 Jan 2025
The complimentary breakfast served here is awesome. Every morning it is something different so I loved the variety they offered. At this property, there are also a lot of different dining choices within walking distance. I visited during the Christmas holiday season. At night, we walked the strip and enjoyed the scenery. I will definitely stay here again when we come back to the DC area.
Comment from Hotel Management
20 Jan 2025 by GM, Hotel Management
Dear Verneshia, It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Michael Anderson, GM
by A verified traveler
Posted 16 Jan 2025
Good for exploring
Comment from Hotel Management
17 Jan 2025 by Dariia Kopylova, Hotel Management
Thank you for your feedback and your loyalty! We are looking forward to your next stay with us!
by A verified traveler
Posted 16 Jan 2025
Comment from Hotel Management
16 Jan 2025 by Dariia Kopylova, Hotel Management
We appreciate your feedback. Looking forward to your next stay at Hyatt House Wharf DC.
by A verified traveler
Posted 15 Jan 2025
Comment from Hotel Management
16 Jan 2025 by Dariia Kopylova, Hotel Management
We appreciate your feedback! Looking forward to your next stay at Hyatt House Wharf DC
by A verified traveler
Posted 14 Jan 2025
This hotel was 10/10. I would definitely stay here again. There were a lot of places in the area to eat at and shop at there were in walkable distances. The room was beautiful and huge. Very clean and updated. The views were amazing. I would say the only downfall is parking is $65 a night and that the hotel was a little hard to find but it’s connected to the canopy. The breakfast was also great.
Comment from Hotel Management
14 Jan 2025 by GM, Hotel Management
Dear Dhara, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay, so we are glad that you enjoyed your time with us. We appreciate your feedback and look forward to your return! Best, Michael Anderson, GM
by A verified traveler
Posted 12 Jan 2025
Lovely hotel minutes from the airport.
Comment from Hotel Management
13 Jan 2025 by Oshan, Hotel Management
Hi Marla!Thank you for your feedback. We're glad you enjoyed the convenience of our location. We hope to welcome you again soon!
by A verified traveler
Posted 12 Jan 2025
Excellent safe location & great hotel staff
Comment from Hotel Management
13 Jan 2025 by Oshan, Hotel Management
Hi Raul, thank you for your kind words! We're thrilled to hear you felt safe and appreciated our staff. Hope to see you again soon!
by A verified traveler
Posted 12 Jan 2025
I like the kitchenette and bigger fridge
Comment from Hotel Management
13 Jan 2025 by Oshan, Hotel Management
Hi Cindy, we're so glad you enjoyed the kitchenette and fridge! We hope it made your stay even more comfortable. Looking forward to welcoming you again!
by A verified traveler
Posted 11 Jan 2025
good
Comment from Hotel Management
11 Jan 2025 by GM, Hotel Management
Dear YOUNGJU, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Michael Anderson, GM
