Ratings based on 988 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
Front staff were friendly, personable and engaging ! Room was comfortable and the beds were great !
by A verified traveler
Posted 22 Sep 2024
It was nice. The only thing I can say was that the ac and purifier in the room was a little loud
by A verified traveler
Posted 17 Sep 2024
The staff at this hotel are exceptional! Very friendly and helpful no matter what time of day. The hotel is conveniently located near the Metro and a free trolley stops right outside the main entrance. A breakfast is included and they will provide you with water and bag lunches during your stay. I would definitely stay here again.
by A verified traveler
Posted 14 Sep 2024
Hotel is convenient to Old town
by A verified traveler
Posted 12 Sep 2024
The staff at the front desk were extremely helpful
by A verified traveler
Posted 22 Aug 2024
Hotel was great super convenient to the metro. Only downside was parking lot was beyond small
by A verified traveler from Bethel Park
Posted 19 Aug 2024
Wonderful hotel with excellent services. Parking spaces are VERY TIGHT.
by A verified traveler
Posted 19 Aug 2024
The bed was as hard as a rock but everything else about my stay was outstanding. Janet and Maria Provided excellent customer service. Maria went above and beyond to help me out. She explained to me about how the metro and the trolley System worked And where I should get off of the metro to enjoy the most sight seeing that I could in one day. She was very knowledgeable of the area to include Washington DC. She made my trip a lot less stressful and has superb customer service skills. Everyone on the staff there is wonderful And I enjoyed my short stay very much. I would definitely stay here again and and recommend this hotel to any anyone that is visiting Alexandria
by A verified traveler
Posted 10 Aug 2024
When arriving and couldn't find the entrance to the parking garage so I called the front desk, and the very kind women on duty, not only told us how to get there... stayed on the phone until we found the garage. She was very helpful and understanding. Great customer service
by A verified traveler
Posted 4 Aug 2024
The stay was short but pleasant. The receptionist was efficient and the room was clean and comfortable. It is what I expected for my business trip.
