Ratings based on 1,883 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Good location for the price near the DC mall
Comment from Hotel Management
3 Dec 2024 by Hamilton Hotel DC Management Team, Hotel Management
Hey Richard, the team appreciates your feedback about our location! It's great to hear that you found it good for the price near the DC Mall.Hamilton Hotel DC Management Team
by A verified traveler
Posted 30 Nov 2024
Excellent stay
Comment from Hotel Management
2 Dec 2024 by Hamilton, Hotel Management
Hi Herbert, the team is thrilled to hear about your excellent stay! Thank you for your positive feedback; it truly motivates us to continue providing the best service possible.Hamilton Hotel DC Management Team
by A verified traveler
Posted 29 Nov 2024
everything except the parking expense...had to park on street because over night parking was too expensive
Comment from Hotel Management
1 Dec 2024 by Hamilton, Hotel Management
Hello Kevin, we apologize for the inconvenience caused by the parking expenses during your stay. Your feedback is important to us, and we will take it into consideration. We look forward to welcoming you back!Hamilton Hotel DC Management Team
by A verified traveler
Posted 29 Nov 2024
Hotel is not clean… customer service is very bad
Comment from Hotel Management
1 Dec 2024 by Hamilton, Hotel Management
Hello Salma,We apologize for the issues you encountered during your stay. We appreciate your rating of 3, Cleanliness and customer service are top priorities for us, and your feedback is invaluable in helping us improve.Sincerely,Hamilton Hotel DC Management Team
by A verified traveler
Posted 29 Nov 2024
Great place!!
Comment from Hotel Management
1 Dec 2024 by Hamilton, Hotel Management
Hello Timothy, it’s fantastic to know that you enjoyed your stay! Thank you for your wonderful feedback. Your support means a lot to us!Hamilton Hotel DC Management Team
by A verified traveler
Posted 29 Nov 2024
Staff was extremely welcoming. Room was great. Perfect location.
Comment from Hotel Management
30 Nov 2024 by Hamilton, Hotel Management
Hello Nancy, your wonderful feedback is truly appreciated! It’s fantastic to hear that our staff made you feel welcome, and that you enjoyed your room and the perfect location. The team strives to provide an exceptional experience for all our guests.Thanks, Hamilton Hotel DC Management TeamHamilton Hotel DC Management Team
by A verified traveler
Posted 27 Nov 2024
Clean and private
Comment from Hotel Management
29 Nov 2024 by Hamilton, Hotel Management
Hello Sabrina, thank you for your wonderful feedback regarding the cleanliness and privacy of our hotel. It’s fantastic to hear that you enjoyed your stay and felt comfortable. Your comments inspire the team to continue delivering exceptional experiences for all our guests.Thanks, Hamilton Hotel DC Management TeamHamilton Hotel DC Management Team
by A verified traveler
Posted 26 Nov 2024
Great location.
Comment from Hotel Management
29 Nov 2024 by Hamilton, Hotel Management
Hello Erika, it’s wonderful to hear that the location met your expectations! Your feedback is valuable to us.Hamilton Hotel DC Management Team
by A verified traveler
Posted 26 Nov 2024
This is my second time staying here. Room is spacious and clean. Not far from the airport and close to restaurants and bars.
Comment from Hotel Management
27 Nov 2024 by Hamilton, Hotel Management
Hi Rachel, thank you for your positive feedback. We're delighted that your second stay was enjoyable with a spacious and clean room. The proximity to the airport and nearby dining options added to the convenience of your visit. We appreciate your kind words and hope to host you again for another memorable stay!Hamilton Hotel DC Management Team
by A verified traveler
Posted 25 Nov 2024
The property was fine. The room was clean and smelled nice. Soto had some maintenance issues, the toilet paper holder was loose, the bathtub door didn't close completely, and the hot water faucet was loose. But regardless of those maintenance issues, it was fine. I received a credit that I used on my breakfast, and while I didn't receive the option to get a free upgrade, I was given the option to check out late, though I didn't use it because I had to get back early. The hotel is in a great location, very quiet, and very clean.
Comment from Hotel Management
27 Nov 2024 by Hamilton, Hotel Management
Hello Michael, thank you for your feedback on your recent stay with us. We are pleased to hear that you found our property clean and well-located. We apologize for the maintenance issues you encountered and assure you that our team will address them promptly. Your satisfaction is important to us, and we look forward to the opportunity to host you again for an enhanced experience in the future.Hamilton Hotel DC Management Team
