Ratings based on 60 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Ease of arriving and departing
Comment from Hotel Management
5 Nov 2024 by Jo, Hotel Management
Thank you, Joe. We are glad you enjoyed your stay!
by A verified traveler
Posted 1 Apr 2024
Really beautiful facility.
Many common areas ( rooftop was amazing!!!! Including a perfect view of National’s stadium!)
Staff were very helpful and accommodating.
Many dining choices close by.
Comment from Hotel Management
2 Apr 2024 by Hotel Management, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.
by A verified traveler from Temecula
Posted 11 Dec 2023
The condo is spacious and in a good location. Walking distance to a Safeway store. However, there is no supplies at the unit when we arrived. We were sent to another unit to get supplies by ourselves. Later on, they got renters to the other unit. We were not able to get more supplies. We ended up living without papers. Also, one of our members dropped her necklace to the crack of the headboard drawer. We asked multiple times but didn't get any help.
Comment from Hotel Management
12 Dec 2023 by Jo, Hotel Management
Hi Kelly, We appreciate your time in writing this review. This gives us room for improvement. You forgot to mention that you bring EXTRA guests than specified in the booking. Further, the situation about the necklace was impossible, You wanted us to disassemble the entire bed set up.
by A verified traveler
Posted 18 Oct 2023
Cystral was great. She spent an hour fixing our TV. The only issue we really had. Apartment is very roomy.
Comment from Hotel Management
18 Oct 2023 by Jo, Hotel Management
Hi Sharon, We appreciate your time in writing the review. We are working hard to meet our guests' expectations.
by A verified traveler
Posted 11 Jun 2023
Great place to stay. It was neat and clean, well stocked with supplies, had a beautiful view of the capitol dome.
The big attraction for us was how close it was to Waterfront Metro with an adjacent Safeway grocery store. Also, it fit our need to have 2 bedrooms.
The Pelican Residences staff was always available by phone, and they provided timely instructions for entering the building, checkout procedures, etc. They were very genuine in wanting to ensure you had everything you needed for your stay.
Comment from Hotel Management
28 Jun 2023 by Corporate Housing, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.
by A verified traveler
Posted 9 May 2023 on Hotels
Apartment was immaculate, nice location, lovely views, secure. Very easy to get to tourist attractions. Plenty of places to eat nearby or eat in - as the kitchen was terrific.
Thanks we will return.
Comment from Hotel Management
9 May 2023 by Jeff, Hotel Management
Hi Richard,Thank you for staying with us and we appreciate your feedback.
by A verified traveler
Posted 29 Apr 2023
The property was very spacious. It was decorated very sparsely. I would have preferred someplace a bit warmer in decor. I am chemically sensitive and had to hide the dish and laundry detergent in the back of laundry room. Should maybe use non scented and clear and free products.
Loved the building and the apt was walkable although a mile or so from main attractions.
The kitchen had all that we needed.
Comment from Hotel Management
29 Apr 2023 by Gwen , Hotel Management
Lisa, appreciate the feedback provided. These are opportunities that need to be addressed by our staff. Rest assured this will be dealt with accordingly. Looking forward to hosting you again.
by A verified traveler
Posted 28 Apr 2023 on Hotels
Comment from Hotel Management
28 Apr 2023 by Chris Rivers, Hotel Management
Hi Dale,Thank you for this review, we hope to host you again in the future. Best,Chris Rivers
by A verified traveler
Posted 1 Jan 2023 on Hotels
Comment from Hotel Management
17 Nov 2023 by Corporate Housing, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.
by A verified traveler
Posted 30 Aug 2022 on Hotels
Comment from Hotel Management
30 Aug 2022 by Jo, Hotel Management
Thank you! We are glad you enjoyed your stay with us. We hope to host you on your next trip.
