Ratings based on 989 Verified Reviews
2.2 Room cleanliness
2.7 Service & staff
2.3 Room comfort
1.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Don't even know where to start. Well the room was not as pictured, no fridge, no microwave or hair dryer like advertised. Th noise was horrible people yelling and screaming. Since I am handicap I asked for a ground floor room and he gave me a second floor room. There homless sleeping in the hall in front of my door. I finally got to sleep around 11p and just after midnight someone came pounding on my door like there were the SWAT team just to find out it was the front desk asking when did I check in. Then around 1:30a 2 guy's started yelling and fighting in front of my door. I went into the bathroom and it was full or roaches. I went to bed and then felt something crawling on me. Wouldn't you know roaches. They were everywhere. I took videos. They did refund me but I had to cut my stay short by 2 days. Oh, them I was told by the manager I could not park in the handicap parking even though I am handicap and have handicap tags. I will never stay there again.
Comment from Hotel Management
31 Dec 2024 by Joe, Hotel Management
We're sorry you didn't enjoy your stay with us, know we pride ourselves with the best economy brand can offer at a great price point. Thanks and have a great day.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Joe, Hotel Management
We're sorry you didn't find our home to your liking. Know we are updating this property to meet the needs of our Guest. Thanks for your review.
by A verified traveler
Posted 16 Dec 2024
This place is ghetto af. A homeless lady came to our door in the morning asking for our towels. There was some dude screaming a foreign language on the sidewalk for a hour to himself. Room wasn’t very clean, needed a new paint job and smelled like smoke. Mattresses were not nice. Pillows were weirdly small, like throw pillows. The staff were cool. They let us cancel the rest of our stay after the first night with no problem. Parking was free and convenient. If you’re stuck, broke, or have a high ghetto tolerance you may be ok with it.
Comment from Hotel Management
16 Dec 2024 by Joe, Hotel Management
We're sorry you didn't enjoy your stay with us. Our goal is to provide the best service and to be hospitable to all our guest to insure a great stay, but so times we fall short. Thanks for your review.
by A verified traveler
Posted 10 Dec 2024
Tried to check me into a room with a broken door and no bed. AC only had two settings max cold or max heat. Room very dirty and many broken appliances.
Comment from Hotel Management
10 Dec 2024 by Joe, Hotel Management
We're sorry you didn't find our home to your liking. Know we are updating this property to meet the needs of our Guest. Thanks for your review.
by A verified traveler
Posted 25 Nov 2024
The was a high odor and the heater was not working. I asked to change a room. It took long and i had to stay in freezing room. The next room i changed had no freedge and micro wave.
Comment from Hotel Management
4 Dec 2024 by Joe, Hotel Management
We're sorry you didn't enjoy your stay with us, know we pride ourselves with the best economy brand can offer at a great price point. Thanks and have a great day.
by A verified traveler
Posted 13 Nov 2024
It was quiet
Comment from Hotel Management
13 Nov 2024 by Joe, Hotel Management
Thanks for your review
by A verified traveler
Posted 12 Nov 2024
Bed sheets were not clean,No mini fridge or Microwave in the room.Room look cheap.I needed floor on first floor or ground Floor.
Comment from Hotel Management
13 Nov 2024 by Joe, Hotel Management
We're sorry you didn't find our home to your liking. Know we are updating this property to meet the needs of our Guest. Thanks for your review.
by A verified traveler
Posted 10 Nov 2024
Rooms were dirty no lighting, roaches in the bathroom and bed area, complained to front desk they gave me another room which was essentially the same. Won’t book a room at this property again
Comment from Hotel Management
13 Nov 2024 by Joe, Hotel Management
We're sorry you didn't find our home to your liking. Know we are updating this property to meet the needs of our Guest. Thanks for your review.
by A verified traveler
Posted 9 Nov 2024
Very old room and dirty. Doors are not locking from inside and very high odor inside the room.
Comment from Hotel Management
13 Nov 2024 by Joe, Hotel Management
We're sorry you didn't find our home to your liking. Know we are updating this property to meet the needs of our Guest. Thanks for your review.
by A verified traveler
Posted 7 Nov 2024
For the first time in many years of traveling across the country this one was definitely the worst place. Property seems to be very old, low maintenance and rooms smell very bad (had to change room due to cigarettes smell but the other room smelled even worse) Anyway I stayed one night. Coffee wasn’t available in the morning in the lobby.
Comment from Hotel Management
13 Nov 2024 by Joe, Hotel Management
We're sorry you didn't find our home to your liking. Know we are updating this property to meet the needs of our Guest. Thanks for your review.
