Ratings based on 985 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
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by A verified traveler
Posted 17 Dec 2024
The overall stay was good, Got an early check-in as requested the staff was as well too friendly in providing the required assistance.
Comment from Hotel Management
17 Dec 2024 by Karen, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 16 Dec 2024
Close to airport. Friendly and helpful staff.
Comment from Hotel Management
16 Dec 2024 by Karen, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 16 Dec 2024
The staff at the front desk was really nice and welcoming
Comment from Hotel Management
16 Dec 2024 by Karen, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 16 Dec 2024
Love the fact it had a Starbucks
Comment from Hotel Management
16 Dec 2024 by Karen, Hotel Management
Thanks for staying with us. We appreciate your feedback! Sincerely, Karen Greene
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Karen, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 16 Dec 2024
The queen beds are really full size and the room didn't have a refrigerator.
Comment from Hotel Management
16 Dec 2024 by Karen, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Karen, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 15 Dec 2024
Rude front desk over night lady. Left my key in my room and she had an attitude about giving me another one. I explained I left it in the room as I was leaving and headed to the airport but forgot you needed the key to exit the garage.
Housekeeping didn’t clean the room well at all. My 8 month old found peanuts on the floor. He hasn’t had them before. Luckily he wasn’t allergic. Front desk didn’t seem to care about the safety of their guests when I approached them about it.
Asked for a crib for my son and had to ask three times before they finally delivered it to my room. I even called a day before to let them know I would need the crib.
This is not my first time to DC and this was the worst hotel stay of my life. Definitely will be staying elsewhere next time.
Comment from Hotel Management
16 Dec 2024 by Karen, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
by A verified traveler
Posted 15 Dec 2024
Cozy and comfortable
Comment from Hotel Management
16 Dec 2024 by Karen, Hotel Management
Thanks for staying with us. We appreciate your feedback!
