Ratings based on 803 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Cary
Posted 18 Nov 2024
This is a great value hotel for the price. The staff are extremely friendly and professional. Our room was clean and well maintained. The European buffet was reasonably priced. We were put into a handicapped accessible room with everything low to the ground. Probably the beds could’ve been more comfortable, but other than that, we had a pleasant stay.
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Thomas, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and great value while visiting. I have taken note of your feedback regarding the beds and thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Hai Nguyen, GM
by A verified traveler from Atlanta
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Charles, We really appreciate you sharing your awesome rating of our hotel with other travelers. We loved having you here, and we can't wait to have you back soon! Best, Hai Nguyen, GM
by A verified traveler
Posted 14 Nov 2024
I loved it
Comment from Hotel Management
15 Nov 2024 by GM, Hotel Management
Dear Julissa, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Hai Nguyen, GM
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Dear Raven, Thank you for choosing us and leaving a stellar rating. Without the specifics, it's even more heartening to know you had a positive experience. We strive to meet our guests' expectations, and it seems we hit the mark during your stay. Looking forward to welcoming you again soon. Best, Hai Nguyen, GM
by A verified traveler
Posted 11 Nov 2024
Excellent for a weekend trip.
Comment from Hotel Management
12 Nov 2024 by GM, Hotel Management
Dear Darcy, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Hai Nguyen, GM
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by GM, Hotel Management
Dear Daisy, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Hai Nguyen, GM
by A verified traveler
Posted 31 Oct 2024
They are scams
Comment from Hotel Management
31 Oct 2024 by GM, Hotel Management
Dear Dinesh, I appreciate your business and the fact you took the time to write a review. The last thing we want to do is disappoint our guests, so I am sorry that your experience fell short of expectations. Your comfort is essential to us, and your comments will be reviewed with the staff to foster improvement. We hope you will consider a return trip as I am confident that we can do better. Sincerely, Hai Nguyen, GM
by A verified traveler
Posted 31 Oct 2024
Good location. There's a DC Metro station a short walk away. Parking is practically non-existent, so you're forced to valet. That adds $60/night to your bill if you're driving in. Hotel staff did not make me aware of any other parking options, but they were all very nice/helpful. Would stay here again.
Comment from Hotel Management
31 Oct 2024 by GM, Hotel Management
Dear Michael, I'm happy to hear our location and friendly staff made for a nice stay. In the Washington DC area, valet parking is the standard; it is convenient for our guests and still allows them access to their car 24 hours per day. We appreciate your feedback and look forward to your return. Best, Hai Nguyen, GM
by A verified traveler
Posted 26 Oct 2024
Property was clean and in a good downtown location. Staff was extremely helpful and kind. The only hiccup is that it didn’t have an enclosed closet and the room was a bit smaller than expected.
Comment from Hotel Management
27 Oct 2024 by GM, Hotel Management
Dear Chad, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with us and other potential travelers. We hope that you will consider a return trip for a flawless experience next time. Best, Hai Nguyen, GM
by A verified traveler
Posted 26 Oct 2024
Walking distance to GW campus as well as restaurants in DuPont circle. Beautiful rooms and an awesome shower in the bathrooms.
Comment from Hotel Management
26 Oct 2024 by GM, Hotel Management
Dear Nadine, Thank you for taking the time to write. I’m happy to hear that our accommodations and convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Hai Nguyen, GM
