Ratings based on 524 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
We love staying here
by A verified traveler
Posted 11 Nov 2024
Didn't like the fact tht they allowed nasty dogs in the hotel, they were NOT service animals. Thts very unsanitary!!
by A verified traveler
Posted 10 Nov 2024
Friendly staff, very clean and quiet.
by A verified traveler from elmira hts.
Posted 4 Nov 2024
Loved the staff !! But in retro fitting , someone for got what its like to take a handi-capable scooter through your 2 Amazingly complex Entry Doors !!! Please consider your entry way in Near Future for other guest like ME !!! God is Good !!!
by A verified traveler
Posted 2 Nov 2024
We had a great stay, very quiet, safe environment and great customer service from staff. Recommending to anyone going or in that area for a stay.
by A verified traveler
Posted 27 Oct 2024
Clean, well maintained and quiet
by A verified traveler
Posted 14 Oct 2024
We were met by a closed lobby entrance due to constuction with woefully undersized signage directing us to the back and phone number if no one was there. A guest let us in a side entrance. Not a big deal unless youve already unpacked the car with two kids in tow. The night clerks tend to be in a small side office. There is no bell or direction on how to contact them. I tried to remain quiet and wait patiently until i had to raise my voice to announce our presence, and ask is anyone here. Again, not a big deal unless you just got off an interstate at 8:30PM after a marathon drive. Pool is very nice and warm. Room is large and generally clean. We did find out our in-room fridge was broken when opening it, and the floor flooded with defrost-water. It explained a hum we had in the room. It was a siezed compressor motor that was turning on, overheating, and tripping the internal breaker. That spooked me due to possible electrical fire, so i pulled the fridge out and unplugged it for the night and informed the front deak when we left in the morning. The free breakfast is large and nice, compared to any "free continenetal breakfast," but food is mass-produced and a little "meh." Seating is very limited during the rush. I have a theory that the breaksfast spread is not "free," since this room was about $70 more than comparable competition. Despite the complaints, I would stay here again after trying the other amenities-comparable location in Washington CH area.
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 9 Oct 2024
Parking was meh, but staff was awesome and they let us park so we could get to the car easily very early. We did a triathlon in the area and even came back to shower! Staff was great!
by A verified traveler
Posted 28 Sep 2024
Light could be seen around the door from the hallway so that meant it wasn't a tight fit. Therefore, noise in the hallway could be heard in the room.
