Ratings based on 362 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
19 Oct 2024 by WAH, Hotel Management
Thank you for your feedbackKind regardsReception
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
15 Sep 2024 by WAH, Hotel Management
Thank you for your feedbackKind regardsReception
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
9 Sep 2024 by WAH, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 30 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by WAH, Hotel Management
Thank you so much for your review, we are delighted you enjoyed your stayKind regardsReception
by A verified traveler
Posted 29 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by WAH, Hotel Management
Many thanks for your review, we hope to see you again soon Kind regardsReception
by A verified traveler from Manchester
Posted 29 Aug 2024
A shame that the bar didn’t have any beer on draft. The food I had was good and the room was lovely as was the hotel in general. I couldn’t find anyone in reception (or anywhere else) on the morning I checked out so I just left the key on a desk in reception as they didn’t seem to have a key drop box.
Comment from Hotel Management
30 Aug 2024 by WAH, Hotel Management
Thank you for taking the time to leave feedback, Our sincere apologies for the lack of draft beer, I have looked into this, unfortunately,, the brewery were late delivering the order. We are delighted you enjoyed your stay, and hope to welcome you back again soon Kind regardsReception
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by WAH, Hotel Management
Thank you so much for your feedback, we appreciate itKind regardsReception
by A verified traveler
Posted 25 Aug 2024 on Hotels
This is not a 4 star hotel as advertised. The facilities just aren’t present as you would expect and it feels like it is struggling to be a coherent place. Needs massive investment and a proper interior decorator who can choose furniture. We loved the quirkiness and the price but it would be safer to say 3 star. HOWEVER All the staff were exceptionally friendly and helpful. The sheets felt super clean and lovely. The room was clean and warm and presentable. The parkland in which it is set is equally quirky with beautiful mature trees. Conveniently positioned for a play at Stratford.
Comment from Hotel Management
27 Aug 2024 by WAH, Hotel Management
Thank you for your feedback, and the compliments. We are working very hard to restore the hotel to its formal glory; as I'm sure you can imagine, this is a lengthy and very complex operation due to the grade 2 listing and scale of the estate. We appreciate your comments Kind regards,Reception
by A verified traveler
Posted 24 Aug 2024
Beautiful country retreat
Comment from Hotel Management
27 Aug 2024 by WAH, Hotel Management
Thank you for your feedbackKind regards,Reception
