Ratings based on 758 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Consistent standards and friendly staff. Food good, leisure facilities excellent. Both golf courses are a pleasure to play on. Lots of parking and lovely area. One small negative for us although it doesn’t stop us visiting frequently are the beds are rather hard for our liking.
Comment from Hotel Management
2 Nov 2024 by The Warwickshire, Hotel Management
Thank you for your review, I am glad to hear your positive feedback for us, I will pass this to managers and thank you for staying at The Warwickshire.
by A verified traveler
Posted 24 Oct 2024
The hotel did not live up to its expectations, we were expecting a country type hotel with comfortable sofas and a good restaurant area . The breakfast was of a poor standard for the price we paid and could have been much better.
The big plus at breakfast was the very helpful person called Chris Day who was polite , helpful and nothing was to much to ask , he is a credit to your hotel.
Comment from Hotel Management
2 Nov 2024 by The Warwickshire, Hotel Management
Thank you for your review, I am glad to hear your positive feedback for Chris, I will pass this to managers and thank you for staying at The Warwickshire.
by A verified traveler
Posted 21 Oct 2024
The restaurant staff on Sunday evening, athough very personable seemed to lack organisation.
Comment from Hotel Management
2 Nov 2024 by The Warwickshire, Hotel Management
Thank you for your feedback i will pass this onto the relevant team.Kind Regards
by A verified traveler
Posted 20 Oct 2024
Unfortunately the WiFi did not work in our room for the duration of our stay. Nor was there any mobile signal.
Busy with members of the public using leisure facilities. Lots of young children so not a relaxing stay
We also paid for breakfast but weren’t told about breakfast hours when we checked in so we missed it
Asked for a refund and was told no. Very you g inexperienced front of house staff Could’ve benefitted from a more senior member of staff to deliver some customer service when things weren’t right rather than a shrug of shoulders
All in all a disappointing stay and wouldn’t rebook here
Comment from Hotel Management
20 Oct 2024 by The Warwickshire, Hotel Management
Sorry your stay was not the greatest.Our Teams are going through training but they are paired with experienced staff. We raise all Wifi issues with our IT department as soon as they are raised.
by A verified traveler
Posted 19 Oct 2024
Excellent brief stay. Lovely facilities and breakfast. Very friendly staff. We will be back
Comment from Hotel Management
20 Oct 2024 by Warwickshire Reception, Hotel Management
Thank you Penny for your review.We are glad you had a good stay.Kind Regards
by A verified traveler
Posted 14 Oct 2024
Very professional and clean hotel with many facilities on site highly recommended
Comment from Hotel Management
20 Oct 2024 by Warwickshire Reception, Hotel Management
Thank you David for your review.We are glad you had a good stay.Kind Regards
by A verified traveler
Posted 29 Sep 2024
A lovely stay at the hotel. Particular mention to the staff at check in and breakfast team - helpful & friendly.
Comment from Hotel Management
6 Oct 2024 by The Warwickshire, Hotel Management
Thank you for your review, We are glad you had a good stay.Look forward to seeing you again.
by A verified traveler
Posted 28 Sep 2024
Lovely welcome and super customer service. Thank you to Sam who checked me in and found me a quiet room as requested. Lovely Laura was so friendly and ensured I enjoyed my stay as well as Tristan in the pool and spa area who was so engaging and interesting as well as bring interested in guests. Great experience, thank you
Comment from Hotel Management
28 Sep 2024 by The Warwickshire, Hotel Management
Hi Rebecca, Thank you for such a lovely review, it was a pleasure to have you stay with us. We hope you stay with us in the future! We will get the feedback to who you have mentioned. Kind regards, The Warwickshire
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Warwickshire Reception, Hotel Management
Sorry to see the poor score, we would like to know the reason for your feedback so we can improve our services.Kind Regards
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Warwickshire Reception, Hotel Management
Thank you for your review Simon. We are happy you had a fantastic stay.We look forward to seeing you in the future.
