Ratings based on 990 Verified Reviews
2.2 Room cleanliness
2.7 Service & staff
2.1 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
I support the location providing a much needed service to the community as a long term shelter in part of their facility. Unfortunately the front desk assigned me an occupied room and most of the entrances were blocked off for shelter resident use only. This set up is not friendly to non shelter guests.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello JEAN MICHEL, We appreciate you choosing to stay with us. If you have any feedback to share from your visit, please reach out to us so we can address any concerns promptly.
by A verified traveler
Posted 20 Nov 2024
Great simple stay!
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello siya,We are delighted to hear that you enjoyed your stay with us. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If there is anything else we can assist you with, please feel free to reach out to us.
by A verified traveler from orange
Posted 8 Nov 2024
Stayed one night for business and it did the job. The room was clean and the bed was comfortable. That’s all I needed and wanted. Will definitely stay again.
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello ruben,We are delighted to hear that you found our hotel room clean and comfortable during your business trip. Our team strives to provide a pleasant experience for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 3 Nov 2024
How terrible! There are homeless people all around. We went home without staying.
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello xiuli, We sincerely regret to hear about your experience. Your feedback is valuable, and we will address this matter appropriately. Please contact our management team to further discuss your concerns.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Anthony,We're sorry to hear that your experience fell short of expectations. Please don't hesitate to reach out to us with any feedback you may have, as we strive to continually improve our services for all our guests.
by A verified traveler
Posted 20 Oct 2024
It’s a cheap place to rest. Unwashed bed, unswept floor, dirt in bathroom and bathroom sink. Whole area reeked of cigarette smoke.
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Hello Joshua, We regret to hear about your recent experience and appreciate your feedback. We strive to uphold high cleaning standards and will address this with our team for immediate improvement. Your comfort is important to us, and we will take necessary steps to ensure a pleasant stay for all our guests.
by A verified traveler
Posted 20 Oct 2024
It was okay for the price
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello Paul, We appreciate your feedback and are glad to hear you found value in your stay. If you have any more comments or suggestions, feel free to reach out to our management team directly. Your input helps us to continuously improve our services.
by A verified traveler
Posted 20 Oct 2024
The hotel was mixed use with some sort of rehab facility
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Hello JOSE,We appreciate your feedback on your recent stay at our hotel. Our property accommodates a mix of guests to create a diverse environment. Each guest's privacy and comfort are a top priority for us. Rest assured, we strive to provide a safe and welcoming experience for all our visitors. Please reach out to our management team with any further concerns. Thank you for sharing your thoughts with us.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello shanna,We are pleased to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.
