Ratings based on 982 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Great location just off M40. Only 5 minute drive from Warwick Castle which was perfect.
Comment from Hotel Management
30 Dec 2024 by Hotel Operations Manager, Hotel Management
Thanks for the perfect rating, Joanna.All the best, Daniel -
by A verified traveler
Posted 28 Dec 2024
Parking is chargeable extra, although stated free upon booking. Breakfast is a little bit rough, found a long hair inside the sausage so definitely put us off a bit, we didn't eat breakfast, which is annoying as had paid extra. Thankfully there is a McDonald's next door which is 24 hrs, if needing quick food. Staff were helpful and friendly and room comfortable and clean.
Comment from Hotel Management
30 Dec 2024 by Hotel Operations Manager, Hotel Management
India, thanks for your feedback.Please send us a screenshot of where it states free parking so we can look into this and make sure it is clear for all guests.Please know our team are available 24/7 to fix any issues you experience during your stay. All the best, Daniel -
by A verified traveler
Posted 15 Dec 2024
Pillows so firm! Uncomfortable
Comment from Hotel Management
17 Dec 2024 by Hotel Operations Manager , Hotel Management
Thanks for the review, StephWe have a pillow menu available to our guests, please contact our reception if you have any questions.All the best,Daniel
by A verified traveler
Posted 25 Nov 2024
I’ve stayed here several times. It is convenient for the motorway and getting to and from Stratford, NEC etc.
Comment from Hotel Management
26 Nov 2024 by Hotel Operations Manager , Hotel Management
Thanks for the review, PeterWe're so pleased to read that you've chosen to stay with us several times!It's lovely to know the location suited your plans.Daniel
by A verified traveler
Posted 17 Nov 2024
Close to motorway
Comment from Hotel Management
18 Nov 2024 by Hotel Operations Manager , Hotel Management
Thanks for the review, ScottDaniel
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Operations Manager , Hotel Management
Thanks for the review, CarolineAll the best,Daniel
by A verified traveler
Posted 28 Oct 2024
Room was clean and tidy. The staff were polite, welcoming and helpful and the breakfast buffet was fantastic. Would definitely stop here again.
Comment from Hotel Management
29 Oct 2024 by Hotel Operations Manager, Hotel Management
Thank you for recommending us in your review!All the best,
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Hotel Operations Manager, Hotel Management
Thanks for your fab review, Ian.All the best, Daniel -
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Hotel Operations Manager, Hotel Management
Thank you for sharing your positive experience! All the best, Daniel -
by A verified traveler from Parkinson
Posted 10 Oct 2024
Had a lift
Comment from Hotel Management
11 Oct 2024 by Hotel Operations Manager , Hotel Management
Thanks for the review, MichelleDaniel
