Ratings based on 124 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
We stayed in "the Apartment" at the hotel. Beautiful spacious room/lounge/kitchen and best of all airconditoned.
Be aware is says 1 queen 1 single in the advert. Single is a mattress on the floor.
Food from the bistro was amazing even with it being a very busy night. Steak cooked to perferction and Parmys to die for.
Will be back.
by A verified traveler
Posted 23 Oct 2024
It was under difficult circumstances we stayed as we were up there for the funeral of our 18 year old son. A couple of day prior to arrival I rang to check if it had a second bedroom for our nearly 13 year old son . I was told that someone would ring me the next day which never happened .when we checked in one large bed and I enquired as to where the third was . It was a mattress under the bed so we dragged it out and put in lounge room . It took a while for lady to come back with the linen but understandably Friday night and they were busy . The day of the funeral actually that night my son asked about a towels he apparently dripped dried in the morning as they forgot to bring him a towel . The internet was woeful but we were told they were having issues, and the shower kept going from hot to very cold - extremely frustrating. Be warned though there are some pretty steep high steps - I have neck shoulder and knee injuries and getting suitcases up was near impossible for my husband and my son . My husband also has knee injury . Overall not bad but for us it was difficult in a few certain areas …
by A verified traveler
Posted 26 Sep 2024
We stopped for an overnight stay, very noisy has we were told there was a function on being a Saturday night. But the noise continued for most of the night with people running up and down the hallway (which was timber in the section we were in) and standing in the hallway talking. We had no blind or curtain covering our window (our room faced the center of the building), so lots of lights were shining in. We had a shared bathroom which was very clean. In our room we had a basin, when we turned on the cold-water tap (only one that worked) the water was brown.
by A verified traveler
Posted 24 Sep 2024
Great country pub with good meals
by A verified traveler
Posted 18 Aug 2024 on Wotif
Criterion certainly has that country charm, the staff were exceptionally good and friendly and very helpful. The staff make the Criterion great all over. Some of the patrons shod probably seek counselling or check into rehab. The staff deserve a 10/10 for all the crap they put up with. Thank you, we enjoyed our stay there.
by A verified traveler
Posted 28 Jul 2024 on Wotif
Tidy and neat typical old hotel accommodation. Not much information on check in and did not know what to do with the key when we left. When we left at 8 am, hotel was locked and no staff to speak to or give the key to. Had to return later in the morning to return the key. That was inconvenient.
by A verified traveler
Posted 28 Jul 2024 on Wotif
my rating is base on the fact that A: the hotel is quite an old building so so modern facilities are limited or non existent
B: in regards to noise this is a pub in the centre of the Warwick CBD so noise is to be expected. The room was bare but the bed was comfortable and the pub central to everything (well almost everything). The staff were friendly at check in. I enjoyed my stay and would be happy to book again.
by A verified traveler
Posted 18 Jul 2024 on Wotif
I felt like my room was a prison cell
by A verified traveler
Posted 5 Jul 2024 on Wotif
Only problem for me as pensioner was no chair to sit on in room. Simple straight back chair would have been useful. Also handrail on 3 steps on 1st floor landing between lounge and room 14 where I stayed.
by A verified traveler
Posted 21 Jun 2024 on Wotif
The accommodation is "old world" and is both charming and comfortable. We stayed in the "flat" and found it suited us nicely for the Leyburn and winery trips. Also Morgan Park is close , if you enjoy racing cars!
