Ratings based on 53 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 18 Jun 2024
Smelly toilet. Noise of traffic from the street, bad air.
Comment from Hotel Management
18 Jun 2024 by recepcja Smart2Stay, Hotel Management
Good morningThank you for your opinion.There are some things we have no influence on, so please write a request for a quiet room when booking.In case of any inconvenience, please contact the receptionBest regards. Smart2Stay.
4 out of 5
by A verified traveler

Posted 19 Apr 2024
Comment from Hotel Management
17 May 2024 by Smart2Stay, Hotel Management
Dzień dobry, dziękujemy za ocenę. Zapraszamy w przyszłości. Pozdrawiamy Smart2Stay.
5 out of 5
by A verified traveler

Posted 3 Dec 2023
I like everything about this hotel.
Comment from Hotel Management
18 Feb 2024 by recepcja Smart2Stay, Hotel Management
Good morning, thank you for your very nice opinion. We invite you again.Smart2Stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2023
4 out of 5
by A verified traveler

Helpful staff

Posted 20 Jul 2023 on Hotels
Staff was very helpful and nice. They were there when we needed them. A good, comfortable room for three with a small balcony.
Comment from Hotel Management
21 Jul 2023 by Smart2Stay, Hotel Management
Good morning, thank you for your rating and for your nice review. Welcome in the future. Regards, Smart2Stay.
1 out of 5
by A verified traveler

Posted 14 Jun 2023
I don't recommend this place! Think twice before booking with them! They just want your money and don't care about service! They say once you ordered it's NOT refundable, so you have no choice! Again think twice before booking with them!!!
Comment from Hotel Management
15 Jun 2023 by smart, Hotel Management
Good Morning, It's a pity you didn't sign your name on your email, we could check the booking typeBecause when you make a reservation with Expedia, you enter into a contract that includes cancellation conditions. You have the choice of a reservation with the possibility of cancellation and the second cheaper option without the possibility of any changes to this reservation. If you choose a cheaper reservation, you have to take into account the costs. We are sorry that you write such a bad opinion, choosing such terms of the contract yourself, and not with us but with Expedia.RegardsSmart2Stay
5 out of 5
by A verified traveler

Posted 25 Apr 2023 on Hotels
Comment from Hotel Management
9 May 2023 by Recepcja Smart2Stay, Hotel Management
Dzień dobry, dziękujemy za opinię. Zapraszamy w przyszłości. Pozdrawiamy Smart2Stay.
4 out of 5
by A verified traveler

Posted 30 Jul 2019 on Hotels
Comment from Hotel Management
2 Aug 2019 by Smart2Stay, Hotel Management
Dzień dobry, bardzo dziękujemy za ocenę, Z poważeniem, Recepcja Smart2Stay :)
3 out of 5
by A verified traveler

Posted 29 Jun 2019 on Hotels
Comment from Hotel Management
2 Jul 2019 by Artem, Hotel Management
Dziękujemy za wybranie naszego hotelu. Dziękujemy za Państwa opinię!