Ratings based on 224 Verified Reviews

4.1 out of 5
93% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 25 Jun 2024
No AC dishwasher was full of dirty dishes
5 out of 5
by A verified traveler from Bronx

Posted 17 Jun 2024
Fantastic place
5 out of 5
by A verified traveler

Posted 21 Mar 2024
Excellent service Great place Very clean and safe I highly recommend this place
5 out of 5
by A verified traveler from Jerusalem

Posted 21 Oct 2023
The hotel is located almost in the centre of Warsaw, about 15 minutes walk to the central railway station and about half an hour walk to the old city. There are lots of restaurants around and many stores are just a few minutes walk away. Our apartment was very clean, everything functioned well. It was warm and cozy. The bed was good, may be just a little smaller that we would like. There was a very strong WIFI in the apartment. The staff was very friendly and helpful.
1 out of 5
by A verified traveler

Posted 27 Sep 2023
The “city view” was looking at a giant tower block. Space was cramped due to having another bed in the living room which was also not what I paid for. No security deposit back yet and no response from them.
Comment from Hotel Management
29 Sep 2023 by Country 2 Country, Hotel Management
Dear Maz, first off you had received a city view apartment with fantastic view from the 20th Floor. As there are sky scrapers all around and Wola is called the Manhattan of Warsaw it is hard to dispute whether this is a city view or not. Security deposit is not given back it is preauthorized and then the authorization is released which we have done. You will see no balance change as there was not charge. To all who may be reading we even offered a 100% refund to the Guest yet he decided to stay and thereafter spoil our rating. We do not recommend Maz as a Guest to future hosts.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2023 on Hotels
2 out of 5
by A verified traveler from watertown

This traveler left a rating score only Posted 12 May 2023
5 out of 5
by A verified traveler

Posted 4 Feb 2023
This Country2Country was exactly what I was looking for and what was advertised. There are some key details you need to understand though! Platnium Towers are residential condo/apartment buildings where several short term rental companies operate. They own different appartements and have different offices/staff, which is not the front desk. When you book, make sure you are booking based off the right pictures and dealing with the right staff. I spoke to my staff the day before and they were helpful and had excellent English. If you like, you can contact them direct for booking if you are more comfortable. When I arrived, I found their office easily in tower A (well signed) on the second floor (also well signed). I arrived early but my room was ready so I checked in early. The room was clean and as advertised. Overall the room was in good shape. No worse than many hotels. One thing I did note was the safe was not hooked up but I never got around to letting the staff know. The iron and the microwave were all I used for appliances but it all looked good. The location worked really well for me. A couple km from many museums and the old town, plus my work. There was not daily cleaning because you can take care of yourself, but if you need your apt cleaned you can request it for a small fee.10 euro? Since this is a residential building there were cooking smells and kids in the hall but they were fine! Same as a hotel. No cancellations so call and make sure it is for you.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Oct 2022 on Hotels
5 out of 5
by A verified traveler

Posted 15 Jul 2022
Great location and super helpful staff. Bartosz was the best!! Offered great advice for places to visit and things to do and nothing was an issue. Well worth staying here and look forward to our next stay.