Ratings based on 730 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2025
The apartment was clean and the bed was very comfortable. The staff were very friendly and the location an easy walk to restaurants and shops.
by A verified traveler
Posted 7 Jan 2025
The property is well located close to town centre. My accommodation room was on the small side ( just ok as I was by myself ) room was very clean and staff was friendly
by A verified traveler
Posted 29 Dec 2024
Stayed here for 3 nights. Staff were friendly. We checked in late and staff were accomodating and communicated the checking process clearly. Room was clean, spacious and had everything we needed. Location is very central and walking distance to various food options
Comment from Hotel Management
2 Jan 2025 by Naomi, Hotel Management
Dear CraigThank you so much for your detailed review, following your stay with us.We have such a great team working here with us, and it is lovely hearing how they helped to make your stay better by having great communication and being so friendly.We hope to see you here again soon.Kind RegardsNaomi SlapeFranchisee
by A verified traveler
Posted 11 Nov 2024
Excellent property in an active, stimulating city. Our 1 bedroom apartment had everything we needed and was very comfortable, especially after a busy day touring the region. Staff members were friendly and extremely helpful. Wish we could have stayed longer.
Comment from Hotel Management
19 Nov 2024 by Naomi, Hotel Management
Dear RobertThank you so much for taking the time to leave your lovely review.It is great that you really enjoyed your time in Warrnambool and found our apartments so clean and comfortable. The Executive Apartments are certainly the best option for those touring the area, as the private laundry facilities are a great way to stay on top of the holiday washing!We hope that you both enjoy the rest of your travels.Kind RegardsNaomi SlapeFranchisee
by A verified traveler
Posted 11 Oct 2024 on Hotels
The staff behind the desk were amazing I had a problem, which they helped me out with a solution. I would stay there again and would highly recommend this to other travellers
Comment from Hotel Management
18 Oct 2024 by Naomi, Hotel Management
Dear ShaneThank you for taking the time to review your recent stay with us.It is so lovely to hear how much you enjoyed your time with us and appreciated how helpful and friendly our team is.Until next time,Kind RegardsNaomi SlapeFranchisee
by A verified traveler
Posted 11 Oct 2024 on Wotif
Very well situated to everything I needed. Staff were pleasant & helpful.
Comment from Hotel Management
18 Oct 2024 by Naomi, Hotel Management
Dear LyndaThank you for taking the time to review your recent stay with us.It is so lovely to hear how much you enjoyed your time with us and appreciated how helpful and friendly our team is.We hope to see you again soon.Kind RegardsNaomi SlapeFranchisee
by A verified traveler
Posted 10 Oct 2024 on Wotif
Room were very conjested.
Comment from Hotel Management
18 Oct 2024 by Naomi, Hotel Management
Dear MuhammadThank you for reviewing your recent stay.Our One Bedroom Executive Apartments are over three times the size of our Studio Rooms and at not that much more money. We are sure that you would be happy in one of these room types for your next stay.Until then,Kind RegardsNaomi SlapeFranchisee
by A verified traveler
Posted 7 Oct 2024 on Wotif
Great staff
Comment from Hotel Management
18 Oct 2024 by Naomi, Hotel Management
Dear MichelleThank you so much for the lovely review.We hope to see you again soon.Kind RegardsNaomi SlapeFranchisee
by A verified traveler
Posted 29 Sep 2024 on Wotif
Excellent property with friendly hosts. Various cuisine options nearby and supermarkets and beach nearby.
Comment from Hotel Management
4 Oct 2024 by Naomi, Hotel Management
Dear AnandThank you for taking the time to review your stay with us.It is so good that you were able to enjoy all the great eateries and activities within walking distance of the property.We hope you enjoyed the Great Ocean Road and hope to see you both again soon.Kind RegardsNaomi SlapeFranchisee
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Naomi, Hotel Management
Dear CharlesThank you for your great rating.Kind RegardsNaomi SlapeFranchisee
