Ratings based on 982 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
by A verified traveler
Posted 9 Dec 2024
Nice
by A verified traveler
Posted 21 Nov 2024
Nice place
by A verified traveler
Posted 13 Oct 2024
Property doesn't have microwave in rooms
Comment from Hotel Management
20 Oct 2024 by Reception, Hotel Management
Thank you for your review. Unfortunately, we do not have microwaves due to fire regulations. We hope to welcome you back soon.
by A verified traveler
Posted 13 Oct 2024
Was close to where our friends were staying
Comment from Hotel Management
20 Oct 2024 by Reception, Hotel Management
Thank you for your review.
by A verified traveler from Beaumaris
Posted 6 Oct 2024
Room was very shabby! Seats and couch in living room all badly stained.
Comment from Hotel Management
7 Oct 2024 by Reception, Hotel Management
Good Morning Jacqueline,Thank you for bringing these issues to our attention. We will endeavor to rectify these as soon as possible.
by A verified traveler
Posted 3 Oct 2024 on Wotif
Noisy, uncomfortable bed, kettle bottom was black - not hygienic. Guy at check in was not welcoming
Comment from Hotel Management
8 Oct 2024 by Reception, Hotel Management
Good Morning Pelagia,We are sorry to learn that your stay with us was not up to your expectations. Thank you for bringing the kettle to our attention. We will ensure that this issue is promptly addressed.
by A verified traveler
Posted 29 Sep 2024 on Wotif
Great location near the shops. Clean and spacious rooms
Comment from Hotel Management
8 Oct 2024 by Reception, Hotel Management
Hi Leanne,Thank you for your review. We hope you stay again soon.
by A verified traveler
Posted 27 Sep 2024 on Wotif
The shower base had not been cleaned and was dirty. The refrigerator was not working and it turned out it was not plugged in. Their website is out of date and a children’s playground has been removed.
Comment from Hotel Management
8 Oct 2024 by Reception, Hotel Management
Good Morning Terry,Thank you for taking the time to bring these issues to our attention. We will take these issues up with our housekeeping staff to ensure every room is in a satisfactory condition.
by A verified traveler
Posted 27 Sep 2024 on Wotif
Comment from Hotel Management
8 Oct 2024 by Reception, Hotel Management
Good Morning Gemma,Thanks for taking the time to review your stay. It is greatly appreciated.
