Ratings based on 346 Verified Reviews

4.0 out of 5
96% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Fantastic stay, would definitely stay again
4 out of 5
by A verified traveler

Posted 10 Nov 2024
Hotel is directly alongside Park so perfect for those with children visiting. We had other plans returning late and were dependant on a night watchman to let us in, albeit there was someone there and got in ok. Designated hotel car park is not big enough so we ended up parking in main park area which wasn’t a problem as winter but not so sure in summer. Served a purpose and for what we paid would use again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2024
4 out of 5
by A verified traveler

Posted 22 Oct 2024
Lovely hotel. Friendly staff. Had a great 1 night stay here. :)
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Thumb up
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 14 Jul 2024
X
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2024 on Hotels
3 out of 5
by A verified traveler

Posted 13 Jul 2024
We had originally booked to stay in the Dino den, upon arrival the pod was brilliant and just what we wanted, but later in the evening when we lifted the bed for our toddler to run around. Oh my gosh. The dirt was overwhelming, it looked like it hadn’t been cleaned in months and months ! And with a 1 year old, a dirty floor was a no go. We opened the windows when we got there because it felt w bit musty but put it down to the muggy air, when we inspected a bit more, the dirt didn’t just stop under the pull down bed, it was all over. It was awful. So we went to reception where 2 people were there and they was amazing in helping us, they moved us into the hotel, even showing us the room before we agreed to move. And insured us we’d be able to find help during the night to warm baby bottles etc. It wasn’t ideal moving at 8pm in the rain with a 1 year old but needs must. Everything else about the stay was fab… but if you’re looking to get away here in the pods… check the cleanliness before you commit. Thank you to the 2 reception staff for helping us that evening 5 stars for you both, but an easy 1 for the Dino pod cleanliness.
5 out of 5
by A verified traveler

Surprisingly good

Posted 13 Jul 2024 on Hotels
Surprisingly better than I expected. Lovely place to stay for a night. Great location for what I needed