Ratings based on 16 Verified Reviews
4.2 Room cleanliness
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
5 minute walk to the town centre which was really great! Clean inside, lovely place. Only downside was in the description it didn’t say there was 3 levels in the apartment, having 3 young kids it wasn’t kid friendly but problem solved because there was a sofa bed and 2 extra pullout beds upstairs so my younger children could stay on the top floor with me and my partner. Great price I paid was very impressed!
by A verified traveler
Posted 12 Jul 2024
Nice conversion of an old Church with lots of original features. Ideal for town centre shops and restaurants.
by A verified traveler
Posted 8 Jul 2024 on Hotels
by A verified traveler
Posted 1 Jul 2024
Overall great location easy accessible to shopping. Staff were very polite and quick to respond to questions. Only downside was the WiFi connection which was very poor. If you are relying on WiFi this wouldn’t work for you.
by A verified traveler
Poor maintenance and safety standards
Posted 9 Jun 2024 on HotelsCommunication good for access to the apartment. Apartment presented in a clean and tidy. Numerous problems gave cause for concern. TV controller not working, had to use buttons on TV. Most of the lights in the kitchen lounge, and top of stairs not working. Hole in kitchen sink, risk of injury. Pipe detached from boiler, so didn't use heating or hot water due to unknown safety of boiler. High pitch alarm was sounding in the lobby from when I arrived till leaving this morning, possibly fire alarm. So multiple problems which didn't give me confidence regarding the maintenance and safe standard of the apartment and whole building. I hope that a swift rectification plan can be implemented for any future guests. Look forward to your reply.
by A verified traveler
Posted 24 May 2024 on Hotels
Great location, but shame about the free parking spaces
by A verified traveler
Posted 31 Mar 2024
Good clean property, but it doesn't seem that the wifi was connected to the internet
by A verified traveler
Posted 6 Mar 2024
Nice property, good location. There was parking on the road outside but you have to make sure you move your car in the morning in line with the parking restrictions
Comment from Hotel Management
21 Mar 2024 by Sara, Hotel Management
Thank you Remi. We hope to have you back soon.
by A verified traveler
Wasted Booking
Posted 1 Dec 2023 on HotelsTerrible experience, got there round 11pm as it is self check in and front gate into property wouldn't open ,the number to ring was switched off No help from office and had to literally sleep in car and they refused to refund even half the amount paid .NeverAgain
Comment from Hotel Management
11 Dec 2023 by Sara, Hotel Management
Dear Dionysius,I am so sorry you have not had a great experience with us. We are a small company and our operating hours are clearly mentioned on the messages communicated before arrival. Your text message and call came at 2am, I believe it is an acceptable time not to answer a phone unless you are staying at a hotel with 24/7 reception. This was the second night of your stay and you have presumably gotten in without trouble the first day and so did all the other guests (and we had a full house on that weekend). Please understand that whilst it was an undoubtedly frustrating experience for you, looking at it from our point of view there is a chance that tiredness or simply a human mistake might have escalated the situation. We would be more than happy to welcome you back and as a gesture of goodwill offer you a 10% discount on your room rate for your next stay. Kindest regards,Sara
by A verified traveler
Posted 31 Oct 2023 on Hotels
Comment from Hotel Management
7 Nov 2023 by Sara, Hotel Management
Thank you for the review, Kevin. I’m glad everything was up to your liking and hope to have you back soon. Kindest regards, Sara
