Ratings based on 158 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Ivan, Hotel Management
Hello Peyton,Thank you so much for reviewing our property. We appreciate your 5 out of 5 rating.
by A verified traveler from Lutz
Posted 23 Sep 2024
Excellent place.
Comment from Hotel Management
1 Oct 2024 by Ivan, Hotel Management
Hello John,Thank you so much for taking the time to rate our hotel. We appreciate your business and look forward to hosting you again in the near future.
by A verified traveler
Posted 21 Sep 2024
Great location , super convenient. I have to say that Cesar is an excellent employee. He did above and beyond with his services. Super helpful and knowledgeable.
Comment from Hotel Management
22 Sep 2024 by Ivan, Hotel Management
Hello Gianaely,Thank you for taking the time to let us know about your experience. We are so happy to hear that Ceasar was able to make your stay a good one. We look forward to seeing you again in the near future.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Ivan, Hotel Management
Hello Luis,Thank you for taking the time to rate our property. We truly appreciate the 5 out of 5 rating.
by A verified traveler from Lenexa
Posted 11 Sep 2024
Check-in wasn't smooth, I was charged my credit card even though I had already paid through Expedia. Perhaps there was a miscommunication between Expedia and the hotel?
Comment from Hotel Management
12 Sep 2024 by Ivan, Hotel Management
Hello Alvaro,My sincerest apologies for the mix up with your reservation. I thank you for bringing this to our attention and happy that I was able to assist in resolving this. It was a pleasure to have you stay with us. We look forward to hosting you again in the near future.
by A verified traveler
Posted 6 Jul 2024
Easy check in and clean room. However, a few of the lamps/lights didn't work and the conditioner provided was empty.
Comment from Hotel Management
7 Jul 2024 by Ivan, Hotel Management
Hello Lauren,Thank you so much for staying with us. We appreciate your feedback and apologies for the lamps not working as well as the empty conditioner.
by A verified traveler
Posted 4 Jul 2024
Spacious and clean.
Comment from Hotel Management
7 Jul 2024 by Ivan, Hotel Management
Hello Adriana,Thank you so much for staying with us.
by A verified traveler
Posted 22 Jun 2024
The best !
Comment from Hotel Management
24 Jun 2024 by Ivan, Hotel Management
Hello Adriana, thank you so much for choosing to stay with us. We appreciate your feedback and look forward to hosting you again.
by A verified traveler
Posted 22 Jun 2024
The staff was beyond amazing. JoAnne (I believe this was her name) was beyond helpful! She deserves a raise!
Comment from Hotel Management
22 Jun 2024 by Ivan, Hotel Management
Hello Kristy. Thank you so much for your kind words. I’ll be sure to share your message with Johanna.
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
7 Jul 2024 by Ivan, Hotel Management
Hello Adriana,Thank you so much for staying with us.
