Ratings based on 878 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Close to the concert hall we were going to.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by John Bond Manager, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by John Bond Manager, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by john Bond Manager, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 26 Oct 2024
The room was clean, and the bed was comfortable. Parking was easy. But despite ample room size, there was no desk or table - no place at all to do work. So if all you want is a place to crash for a night, five stars. But if you expect to sit in your room and knock out some work, not possible in my room.
Comment from Hotel Management
26 Oct 2024 by John Bond Manager, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler from CORAOPOLIS
Posted 15 Oct 2024
i loved the fact that they had the Underground, their restaurant and bar on site, all we had to do was walk down the stairs, didnt have to be out in the cold and the wind. Had great food and drinks.. Awesome staff and friendly people!! Would stay again in a heart beat. breakfast was ok.
Comment from Hotel Management
18 Oct 2024 by John Bond Manager, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler from Columbus
Posted 13 Oct 2024
The staff is pleasant and professional.
Comment from Hotel Management
13 Oct 2024 by John Bond Manager, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 11 Oct 2024
Great property that is much nicer than it looks on the outside. Excellent service and a great/bar restaurant on the basement level!
Comment from Hotel Management
13 Oct 2024 by John Bond Manager, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 30 Sep 2024
The property is close to plenty of shopping and eating establishments. The room was clean and reasonably priced. We choose this hotel whenever we visit.
Comment from Hotel Management
2 Oct 2024 by john Bond Manager, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 29 Sep 2024
Baggage carts have brokem wheels. Also the AC was very loud. It was a little hard to get a good night sleep. It otherwise served a purpose. I had a little hesitancy with leaving things in car. The area is a little run down and the parking lot is just open instead of garage, but i didnt have any breakins. I may look at other places next time i have to stay in the area, but if i had to stay here it would be alright.
Comment from Hotel Management
2 Oct 2024 by John Bond Manager, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
