Ratings based on 822 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Manager, Hotel Management
Hello Cory,We are thrilled to hear that you had a wonderful experience during your stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back again soon.
by A verified traveler
Posted 16 Dec 2024
Great stay
Comment from Hotel Management
18 Dec 2024 by Manager, Hotel Management
Hello Gary,We are thrilled to hear that you had a great stay with us! Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back in the future for another wonderful experience at our hotel.
by A verified traveler
Posted 10 Dec 2024
Outdated
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Josh, We appreciate your feedback and will take it into consideration for future improvements. Thank you for bringing this to our attention.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Hello Nikki,We regret to hear that your experience did not meet expectations. Please feel free to contact us directly to provide more details so we can address any concerns you may have.
by A verified traveler
Posted 2 Dec 2024
Room was nice but the roaches was insane
Comment from Hotel Management
4 Dec 2024 by Manager, Hotel Management
Hello Taina, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Darrin, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler from Warner Robins
Posted 30 Oct 2024
It was good.
Comment from Hotel Management
2 Nov 2024 by Manager, Hotel Management
Hello Maurisha,We appreciate your cmments and are glad to hear you had a positive stay with us. If you have any further comments or suggestions, please don't hesitate to reach out. Thank you for choosing to stay with us.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Brittany,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.
by A verified traveler
Posted 26 Oct 2024
The only thing decent in our room was the bed. The people at the front desk were nice but looked like homeless people. The elevator was in bad shape and pretty rough. The hotel smelled weird and didn’t look like it was kept up at all. Our floor was dirty and our bathroom was horrible. Couple of the lights in the room didn’t work at all. Wash cloth had a hole in it. We won’t stay there again ever!
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Patti, We appreciate your feedback on your recent stay with us. We take all guest comments seriously and will address the issues you experienced to better serve our future guests. Thank you for bringing these matters to our attention, and we hope you will consider reaching out to management directly to further discuss your concerns.
by A verified traveler
Posted 22 Oct 2024
Great customer service from desk staff were excellent. Room was in horrible shape moldy dirty tub was terrible sink faucet was leaking at the valve bathroom floor tile was unfinished in the corner bathroom floor was dirty and extremely dirty underneath the vanity when you walk into the room the entrance was dirty looked like maintenance was done repairs and no one cleaned up after they were finished
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Zefnia, Thank you for sharing your feedback with us. Your comments have been noted and will be addressed with the relevant departments for future improvements. We appreciate you bringing this to our attention for our team to review and correct any issues internally.
