Charney Manor Reviews

Thank you so much for your great review, we do really appreciate your time in leaving feedback. We are glad you enjoyed your stay, here at Charney Manor. We look forward to seeing you again soon.

Dear AnneThank you for your lovely review, we are really proud of our staff and are pleased you had a pleasant stay.We look forward to seeing you and little one again.Best Wishes, Charney Manor

Dear Claire,Thank you for taking the time to leave a review on your recent stay at Charney Manor.Its lovely to hear that you enjoyed your time at Charney and we look forward to welcoming you back in the future.

Dear Alicia,Thank you for taking the time to leave feedback for your recent stay at Charney. I am happy to hear that you enjoyed your stay and appreciated the peaceful nature of our location and enjoyed the continental breakfast.We do hope we get to see you again in the future

Dear Alison,I am very sorry to hear that you did not enjoy your stay at Charney. On reflection, perhaps you should have paid the additional 5.00 and upgraded your bedroom to an ensuite. We do feel that for 70.00 for the bedroom for a night to include a full continental breakfast is a very good price. As advertised and highlighted when booking, we are a conference and retreat centre and as such, our reception closes at 8.00 pm, its a shame you missed those details.But very happy to hear that you loved our gardens, they really are spectacular.

Good morning Anonymous. Thank-you for taking the time to leave feedback we really appreciate receiving all feedback from our guests about our residential Conference Centre!. The single room with private bathroom you booked is the only one we have which has detached shower room at the cheaper rate located in the 1268 Manor house. We had plenty of en-suite rooms available at the time you booked, so its a shame that as the private bathroom was a issue for you why you didn't book an en-suite room. The heating can be controlled by yourself by pushing the blue (for colder) red (for hotter) buttons on the radiator valve, there is a little sign explaining how to do this next to the radiator. Talking of signage, we understand your frustration regarding the signage in the shower room stating hot water, health and safety dictates that we have a sign for this unfortunately, and the sign asking guests not to remove the shower dispenser is because to many times this has been removed and it costs our charity money to keep replacing them, money which would rather spend on improving guests services. On your point about all guests being located in the Manor House when the conference centre (not a hotel) was quiet, we understand where you are coming from and ideally we wouldn't of wanted this, however, we are dictated by the room types guests book, just so happens on this occasion the triple room is next to the single room with private shower room and the double room is above the triple and single with private shower room. We only have one each of these room types which is why you were all located together. We are sorry that the guests next door to you decided to have a party, as you'' appreciate it's not something we can control, however, it's a pity that you didn't ring the emergency contact number which you were given at the time of arrival we would of happily dealt with the issue there and then. Glad you decided to stay another night after you saw Lisa when she arrived at 08:15, she is fantastic and we will pass on your kind words to her. The office opens from 09:00 -20:00 arrive in time for our shifts to cover these hours.The room that Lisa upgraded you to is our twin accessible family room, really pleased to hear you had a good night sleep and enjoyed the much larger room with seating area. Maybe moving forward this is the room type you should be looking to book when staying in a conference centre or a hotel if you choose to book a hotel instead. Thank-you for staying at Charney Manor Conference and Retreat Centre.

Dear Keith,Thank you for taking the time to leave feedback, we really appreciate it.We are happy to hear that you enjoyed your time at Charney Manor and look forward to welcoming you back in the future.Best wishes

Thank you for feedback.We are very happy to see that you enjoyed your stay at Charney Manor.We look forward to welcoming you again in the future.Best wishes

Dear David. Thank you so much for taking the time to leave us a review. We always appreciate receiving feedback from our guests. We hope to welcome you to Charney Manor again in the future.

Good Afternoon Thank you for taking the time to leave such a lovely rating. I am happy to hear that you enjoyed your time at Charney Manor and we look forward to welcoming you back in the future.