Ratings based on 996 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
can smell the odor in the room, and room is wet, I got itchy skin.
by A verified traveler
Posted 2 Mar 2024 on Hotels
by A verified traveler
Posted 16 Dec 2023 on Hotels
by A verified traveler
Posted 16 Nov 2023
No dresser (mirror) in the room, only in bathroom which is a little bit inconvenient.
Cleaners seem honest as no items were lost, however, it seems that the bed sheets are not being replaced or made during our stay.
by A verified traveler
Disappointed
Posted 7 Feb 2023 on HotelsHotel had no heat, only AC; we were given a space heater, toilet bowl leaked. They attempted to fix with caulk; I knew that wouldn’t work as they never checked where the leak was coming from. The bed spreads for a king bed consisted of 2 spreads overlapped. I turned the bed spreads horizontally, put one on top of the other & it covered the bed ok.
Daily housekeeping was not housekeeping; they only emptied the trash cans & replaced the bath cloths & towels which came in a plastic package….not cotton like regular bath cloths & towels. U must request bed wear change, vacuuming, etc.
Rain actually came into the interior window frame somehow! (Shabby window installation?)
They added an extra twin size portable bed which took up more space in the room…they told us that was done to all of the Deluxe Double Rooms. But did not contact us in advance. We expected to see the room they show on the Hotels.Com website!
We paid in advance; flew almost 15 hours
& was not expecting a room with problems. I assumed there would be heat, only to learn most hotels in Taipei don’t supply heat, only AC. They don’t have dressers for clothes either! U literally live out of your luggage!
Room was quiet, thank God.
There were other problems, but I’ll run out out of characters to include all.
The front desk staff did all they could to address & remedy the problems & they were respectful.
I’d suggest much falls on the owner(s), not the staff.
by A verified traveler
Posted 24 Dec 2022
Stayed here twice in one week, room 403 first, then 401. 403 was good, 401 was completely different - peeling paint and wallpaper, terrible mold smell, dirty floor, fridge not on, woke up itchy…. Would not go back.
by A verified traveler from Japan
Posted 26 Jan 2020
Convenient location. Ultra friendly and helpful staffs. Quick in respond to issues. Good breakfast. Free flow hot drink 24 hours. Snacks service after breakfast. Relaxing atmosphere at restaurant.
by A verified traveler from Bangkok
Posted 12 Jan 2020
We stayed in a room with a window and enough space for opened luggage. The twin beds are comfortable. The toilet is japanese style which is good. In room mini bar is complimentary. Breakfast is fine with various choices.
by A verified traveler from Canada
Posted 7 Jan 2020
Good location
Excellent service.
Very friendly staffs
by A verified traveler
Posted 7 Jan 2020 on Hotels
Comment from Hotel Management
9 Jan 2020 by kelly, Hotel Management
謝謝您的寶貴評價,若可以很希望能知道,是哪裡讓您給我們的評價這麼低,我們也好去改進
願您平安 順心
立多精品旅館 全體員工 敬上
