Ratings based on 1 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Nelson
Posted 24 Feb 2020
We were there overnight only - arrived at dusk and left before dawn. it will be very beautiful when it is completed. unfortunately, we had an invasion of ants in our otherwise spotless bathroom. they came and sprayed and swept up the dead ants but we would have liked to be switched to a room that didn't smell of raid. there were many more dead ants in the bathroom in the morning so clearly they are living inside the wall somewhere. the staff were lovely.
Comment from Hotel Management
17 Mar 2020 by Aisyah Ayu, Hotel Management
Previously, thank you very much for choosing naya matahora island resorts as your preferred place to stay when you visited Wakatobi. We, as management, apologize for the inconvenience about ants that bother you. In the future we will pay more attention and be more careful, so that events like this do not happen again as before. Once again we apologize profusely to Mr. Wayne Hohn, we are waiting for your return.
Regards,
Aisyah Ayu
Administration
