Ratings based on 653 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Enjoyed a short but pleasant stay. Warm welcome from staff. Will stay again
Comment from Hotel Management
15 Nov 2024 by Dig and Vaishali , Hotel Management
Hi Rebecca,Thanks for staying and providing your valuable feedback. See you next time. Kind Regards,Wangaratta Motor Inn
by A verified traveler
Posted 27 Sep 2024
Central location
Comment from Hotel Management
28 Sep 2024 by Dig (Wangaratta Motor Inn), Hotel Management
Hi,Thank you for staying and providing your valuable feedback.Dig (Wangaratta Motor Inn)
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Dig, Hotel Management
Hi Helen,Thank you for your stay and providing feedback.Dig (Wangaratta Motor Inn)
by A verified traveler
Posted 8 Aug 2024
The property needs updating, bathroom specifically was in poor shape, which is a shame as it could be easily bought up to standard and be quite comfortable
Comment from Hotel Management
9 Aug 2024 by Dig, Hotel Management
Hi Garry,Thank you for your stay and providing us feedback. The room you booked was a disabled access room. We provide all the basic services for that bathroom. However, we have been upgrading our motel since the new management was in place for the last one year. Kind Regards,Dig (Wangaratta Motor Inn)
by A verified traveler
Posted 20 Jul 2024 on Wotif
fRIENDLY LADY IN OFFICE - GOOD CUSTOMER SERVICE!
Comment from Hotel Management
20 Jul 2024 by Vaishali, Hotel Management
Hi John,Thank you for your stay and providing feedback.
by A verified traveler
Posted 13 Jul 2024 on Wotif
Very friendly management and very helpful.
Comment from Hotel Management
13 Jul 2024 by Dig, Hotel Management
Thank you for your stay and providing valuable feedback. Dig (Wangaratta Motor Inn)
by A verified traveler
Posted 16 Jun 2024 on Wotif
The downfall was the bathroom there was a window open that we couldnt close & the exhaust fan is connected to the light.
The bathroom was freezing & gad to shower in the dark couldnt risk the exhaust fan
Comment from Hotel Management
16 Jun 2024 by Dig, Hotel Management
Hi Patricia,We explained to you to contact us 24 hours during your stay on arrival for any assistance. We also informed you that we are present in the reception between 9am- 10pm and over the phone from 10pm - 9am for any issues. All this information is advertised on the website, on-line, at reception, entrance and in all the rooms. You have not contacted us on any issues. We could have closed the bathroom window for you if you have approached us which is left a little open for the air circulation! The shower light and the exhaust fan is working as a unit. You do not have to afraid of it. It is commonly used in Australia! Our reception is on your way to entre or exit motel. However, you did not visit us. Please contact host next time to get help before you go online. You booked a queen (double) bed room and wanted to upgrade a twin bed room after check-in and using the toilet in the queen room. We offered you a queen + single bed room for your convenience. Thank you for your stay and providing feedback. Regards,Dig (Wangaratta Motor Inn)
by A verified traveler
Posted 14 Jun 2024 on Wotif
The property was in a great location and the staff on arrival and exit were extremely friendly and great to deal with. The room although outdated was lovely and just what we required. There were plenty of amenities in the room and there was a great number of spare blankets and pillows.
All instructions were clear for all room equipment and the wifi is great.
Thanks for the easy stay
Comment from Hotel Management
15 Jun 2024 by Dig, Hotel Management
Hi Kylie,Thank you for your stay and providing valuable feedback. Kind Regards,Dig (Wangaratta Motor Inn)
by A verified traveler from Kenmore
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Dig, Hotel Management
Hi David,Thank you for your stay and providing valuable feedback.Kind Regards,Dig
by A verified traveler
Posted 31 May 2024 on Wotif
Good value budget motel. Clean and tidy.
Comment from Hotel Management
1 Jun 2024 by Dig, Hotel Management
Hi Daniel,Thank you for your stay and providing valuable feedback.Kind Regards,Dig (Wangaratta Motor Inn)
