Ratings based on 699 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 12 Nov 2024
We didn't like that the hot tub was very small. We always had to ask for things that should have been already in place. The hotel getting the massage booking time incorrect, but assuming I had it wrong. All the staff needed to have done was to check emails etc. The lights in rooms etc. Things were not simple enough.
by A verified traveler
Posted 4 Oct 2024
An amazing family run hotel.
by A verified traveler from Santa Fe
Posted 30 Sep 2024
The bottom line is the Hotel Rafayel is good value for the money in London. However, be ready for its quirkiness. The facilities were generally clean. The room was very large and bathroom was extremely large. Everything was well equipped. They have a very good gym as well as a sauna, steam room and Jacuzzi.
The hotel is a bit quirky with rather odd decoration which I believe are meant as artistic, bur rather hodgepodge.
The Indian food in the restaurant was quite good. There is a small bar and refrigerator in the room with coffee service for the morning.
Generally, this hotel was good value for the money and a very good location in London. It was easy to get transportation to anywhere in the city.
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 23 Sep 2024
by A verified traveler
Posted 19 Sep 2024
Handy location
by A verified traveler
Posted 16 Sep 2024
The staff is very friendly and attentive the location of the property is amazing
by A verified traveler
Posted 11 Aug 2024 on Hotels
Room was nice but this is not a 5* hotel.
by A verified traveler
Thumbs up
Posted 9 Aug 2024 on HotelsGreat place with excellent staff
