Ratings based on 191 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2025
Friendly hosts. Modest rooms but do not book if the breakfast is a selling feature for you. Bad coffee, undercooked bacon, white toast and canned fruit - felt like stepping back in time to the 80s when we didn’t know what a good breakfast could be. With so many good options near by for eating, focus on doing one thing well (good coffee!) and let that kitchen be for guest use instead.
by A verified traveler
Posted 29 Dec 2024
Great location but property felt run down. Lots of creaks and groans from people walking upstairs. Pillows were hard, rooms very hot with no fans, a bit of bugs in bathroom lights. Kind of noisy from local bars and traffic.
by A verified traveler
Posted 22 Nov 2024
The main point was how helpful Alice was beforehand. I had to change the booking but couldnt with Expedia and Alice did it all and responded within minutes to all my emails. Great service. The place is great and lots of little thoughtful things to make a great stay. My only advice would be to ask for a room away from the road. The lorries start early.
by A verified traveler
Posted 12 Sep 2024 on Hotels
by A verified traveler
Posted 21 Aug 2024 on Wotif
Sound insulation not great so luck of the draw who you are next to.
by A verified traveler
Posted 22 Jul 2024
Great breakfast and excellent location. Room rather dated
by A verified traveler
Posted 13 Jul 2024
Very close to the center of town. 5 min walk to most places.
by A verified traveler
Posted 30 Jun 2024 on Hotels
Downstairs room too noisy! You can hear the rolling of suitcases above!
by A verified traveler from Greensborough
Posted 26 May 2024
Quaint and very comfortable. Staff were terrific
by A verified traveler
Posted 22 May 2024
Simple room, super clean, with nice breakfast and super helpful staff, all within ready walking distance of Lake Wanaka
