Ratings based on 991 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 8 Dec 2024
Mattress is old, it sinks in the middle. Uncomfortable. The room looks dirty but it's not dirty due to terrible cheap renovations. lifts floor are dirty. Entrance carpet is very dirty and old with many strains. Many tiles are cracked.
Comment from Hotel Management
15 Dec 2024 by iclub Wan Chai Hotel, Hotel Management
Dear Thomas, Thank you for choosing to stay us and for taking the time to share your experience with us. We value your comments, which have taken note of the shortfall in your experience and will work hard with the concerned team members for improvement.We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm regards,
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
15 Dec 2024 by iclub Wan Chai Hotel, Hotel Management
Dear Frances,Thank you for choosing to stay with us and taking the time to share your feedback. We hope you had a wonderful trip in Hong Kong. We look forward to welcoming you back again in the near future.Warm regards,
by A verified traveler from Fonthill
Posted 1 Dec 2024
Good value for the price! Convenient location, well maintained, has water filling fountain and toast and coffee for breakfast. Definitely will choose this when visiting Hong Kong again.
Comment from Hotel Management
15 Dec 2024 by iclub Wan Chai Hotel, Hotel Management
Dear Bill,Thank you for choosing to stay with us and taking the time to give us your thoughts and rating. Your feedback is a strong motivation to continuously provide the best possible service.We look forward to welcoming you back again soon. Warm regards,
by A verified traveler
Posted 5 Nov 2024
Hotel room was quiet, clean and well equipped with clean towels and beddings but a trifle small for 3 adults. Morning coffee and a variety of buns and pastries in a comfortably furnished lounge provided a lovely start each morning and was much appreciated. Transport options were great with mtr about 3 minutes away, tram and buses just outside the hotel. Thanks, iClub Wan Chai. Will stay again when visit Hong Kong.
Comment from Hotel Management
15 Dec 2024 by iclub Wan Chai Hotel, Hotel Management
Dear Siew Tsen, Thank you for choosing to stay with us and taking the time to give us your thoughts and rating. Your feedback is a strong motivation to continuously provide the best possible service.We look forward to welcoming you back again soon. Warm regards,
by A verified traveler
Posted 23 Jul 2024 on Orbitz
Always a pleasure staying at the iClub, where I lived for 3 months during the pandemic. Happy that our lives are coming back, since that time, but Wan Chai has changed - still busy, but so much quieter in the evenings now. iClub is in the heart of it - a block away from the MTR. There's a Wellcome across the street. Lots of great food and coffee nearby too.
by A verified traveler
Great spacious rooms
Posted 18 Jul 2024 on HotelsPerfect for what I needed, an overnight stop over. Room was very spacious and went down to the lounge for a bit. Great facility. Would definitely recommend and about 5 mins from Wan Chai metro station.
by A verified traveler
Posted 18 Jul 2024
Great location close to the tram, subway, and lots of shopping. The hotel itself was definitely a little surprising upon check-in. It’s in a mixed space building with the first and second floors being used for an elderly rec center (also for healthcare resources). Not the end of the world but it definitely felt strange sharing elevators with sick elderly people going to the American-equivalent to an urgent care. Not exactly the hotel experience I was prepared for! My room wasn’t ready at check-in time so I had to wait until it was turned over. When I got to the room, it was obvious they had flew through the cleaning to turn it over to me quickly. The whole facility is definitely in need of some TLC but it’s not a bad option in the Wan Chai area.
by A verified traveler
Posted 8 Jul 2024
Quick check in, very good location in terms of transport and a lot of nice places to eat . The rooms are spacious for HK standards and very clean.
WiFi works very well
by A verified traveler
Posted 22 Jun 2024
