Ratings based on 972 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Excellent!
Comment from Hotel Management
27 Nov 2024 by Director of Front Office, Hotel Management
Thank you for your kind review Nelson, we hope to welcome you back again!
by A verified traveler
Posted 26 Nov 2024
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Comment from Hotel Management
26 Nov 2024 by Director of Front Office, Hotel Management
Thank you for your kind review Kashif. We hope to welcome you back.
by A verified traveler
Posted 26 Nov 2024
Very tasteful room, restaurant was excellent.
Comment from Hotel Management
26 Nov 2024 by Director of Front Office, Hotel Management
We're thrilled to hear you enjoyed your room and dining experience Gary. Your satisfaction is our top priority, and we'll share your compliments with our team.
by A verified traveler
Posted 26 Nov 2024
Nice room, pleasant staff. Very convenient.
Comment from Hotel Management
26 Nov 2024 by Director of Front Office, Hotel Management
We're thrilled to hear you enjoyed your room and the service provided by our staff Mark. Your satisfaction is our top priority, and we'll share your compliments with our team.
by A verified traveler
Posted 25 Nov 2024
Great experience! Thank you
Comment from Hotel Management
25 Nov 2024 by Director of Front Office, Hotel Management
We're delighted that you had a wonderful time Quiyana. We appreciate your kind words and hope to welcome you back soon.
by A verified traveler
Posted 25 Nov 2024
Clean, well maintained facility. Meets your expectations. A few local restaurants within a short walking distance. Fresh baked cookies were yummy
Comment from Hotel Management
25 Nov 2024 by Director of Front Office, Hotel Management
Thank you for your kind words Kathleen! We're glad you enjoyed your stay and found our facility clean and well-maintained. We're also happy you appreciated the convenient location and our fresh-baked cookies. We look forward to welcoming you back in the future!
by A verified traveler
Posted 24 Nov 2024
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Comment from Hotel Management
25 Nov 2024 by Director of Front Office, Hotel Management
Thank you for your feedback Theodore. We appreciate you taking the time to share your experience.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Director of Front Office, Hotel Management
Thank you for the kind review Gaurav. We hope to welcome you back again.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Director of Front Office, Hotel Management
Thank you for your kind review Brian, we hope to welcome you back again!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Director of Front Office, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at Westin Waltham. We are sorry to hear that your experience did not meet your expectations Pearl. Your feedback is important to us, and we will use it to improve our services. We value your business and hope you will give us another chance to provide you with a better experience.
