Ratings based on 469 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Aug 2024
Room was hot, musty and dirty; only 2 towels for 4 people; pillows were small, limited, and clumpy; smoke detector not covered, microwave did not work: iron missing; electrical outlet under window did not work; room was dim with the lights on: website false advertising, no breakfast at all. The TV was nice, hot water, and coffee good. The lady the runs it had outstanding customer service. This place would not make it without her. Also, due to the conditions of the rooms, they should be refundable. Maybe since you advertise breakfast and don’t have breakfast, you could pay for guests to eat at Huddle House or give a voucher. It looks to be more like a residential motel and not accommodating to out of town guests as it should be.
by A verified traveler
Posted 26 Jul 2024 on Hotels
We got ripped off for our deposit there was no tissue soaps there was no ice bin there was no smoke detector on the base of the wall it had been ripped off in the base was just up there holes all in the blankets cheap towels and they charge us $30 because I wiped a towel with my face and makeup got on it and they said that wasn't coming out and is $30 for it
by A verified traveler from Meriden
Posted 26 Jul 2024
N/a
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
19 Jul 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 10 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Customer Care Team, Hotel Management
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 7 Jul 2024
Clean room and friendly staff. Convenient to the highway. Building is old and in need of upgrading.
by A verified traveler
Posted 6 Jul 2024
We had room 108, first the room was very musky and the AC took over an 1hr and a half to get the room cool, the bathtub was leaking all night water wouldn't shut off. The people on the top floor had clothes hanging off the balcony after 10 pm about 6 shirts and 4 shorts like they just finish doing laundry and didn't want to put clothes in dryer..ole skool I guess. The staff was good but the place needs better up keep. This was a 1 star night for me.
by A verified traveler
Posted 30 Jun 2024
Comment from Hotel Management
5 Jul 2024 by Customer Care Team, Hotel Management
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
by A verified traveler
DON'T STAY HERE
Posted 19 Jun 2024 on HotelsTo begin with, there was no one in the office lobby. I had to push a call button several times to get someones attention. When i got to my room i vould see that the rooms furnishings were eather old or badly used. In the shower there was a ceiling tile missing over the tub,you could see the plumbing from the room above. The real problem was the lack of HOT water. It barely warmed at all.
It was clear this was an old motel. If you are looking for a place to stay in Walterboro S.C. don't stay a Travelodge.
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
5 Jul 2024 by Customer Care Team, Hotel Management
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
