Ratings based on 429 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2024
by A verified traveler
Posted 25 Sep 2024
Beautiful setting
Comment from Hotel Management
27 Sep 2024 by Georg Gerl , Hotel Management
Thank you very much :)
by A verified traveler from Holly Hill
Posted 13 Aug 2024
Amazing
Comment from Hotel Management
15 Aug 2024 by Hotel Gerl, Hotel Management
Dear Mauricio,we are delighted to hear that you had a fantastic time here at the Hotel Gerl and that we were able to contribute to an unforgettable experience with our ambience, facilities and courteous staff. Our aim is to provide our guests with a relaxing stay as well as an enjoyable service and it is great to hear that we were able to achieve this for you.The entire Gerl team looks forward to welcoming you back soon.With kind regardsFabiel DiazOperation Manager
by A verified traveler
Posted 6 Aug 2024
Comment from Hotel Management
8 Aug 2024 by Hotel Gerl, Hotel Management
Dear Gareth,we thank you infinitely for taking the time to write us about your stay with us.For the entire team Gerl, our goal will always be to keep our promise of service and warmth towards all our guests and clients who visit the property, day by day we strive to work hard to offer our excellent service.We hope to see you and family again soon in this your home, and rest assured that we will receive you with open arms with the warmest welcome from our entire team Gerl !kind regardsFabiel DiazOperation Manager
by A verified traveler from HARRISON
Posted 3 Aug 2024
Comment from Hotel Management
8 Aug 2024 by Hotel Gerl, Hotel Management
Dear JULIANO,we appreciate your comments about your most recent visit to our hotel Gerl and we are very happy to see that we met your expectations during your stay. Our team Gerl strives every day to offer an excellent service and fulfill our promise of service and warmth to all customers who visit us.Hope to see you back very soon in this your home.Kind regards Fabiel DiazOperation Manager
by A verified traveler
Posted 3 Aug 2024
Really lovely hotel with great facilities and friendly staff. We ate in restaurant one night and that was very good. Indoor and outdoor pool were brilliant for our kids. Rooms were comfortable with everything you could need. Breakfast had an excellent selection of food.
Comment from Hotel Management
7 Aug 2024 by Hotel Gerl, Hotel Management
Dear Anna,we are very pleased to hear that you and Familiy had a pleasant short holiday with us and that you were satisfied with our excellent service and accommodation. It is always important to us to offer our guests an unforgettable stay and it is a great pleasure to hear that we have succeeded in doing this for you. The Gerl family attaches great importance to stylish room furnishings and attentive service and it is great to hear that you enjoyed your stay. Our gastronomic offer is also very important to us and it is an honour for us that you found it to be excellent. Thank you again for taking the time to rate us. We look forward to welcoming you again soon and to making your stay as pleasant as possible. Yours sincerelyFabiel DiazOperation Manager
by A verified traveler
Lovely
Posted 16 Jul 2024 on HotelsOur family were warmly welcomed by staff who could not do more for us. The property is lovely and nicely located for trips to Salzburg. Will definitely return!
Comment from Hotel Management
18 Jul 2024 by Hotel Gerl, Hotel Management
Dear Lovely,on behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Hotel Gerl. We are honored and would like to thank you for your kind and wonderful comments in regard to your stay, we are glad to read that you had an amazing experience during your visit, also we appreciate the recognition for our staff and mentioned areas of the hotel. This is what we aim for ! to always create unique, memorable, and extraordinary vacation experiences for our dear guests.Hopefully, you will come back soon to enjoy a new unforgettable experiencewarm regardsFabiel DiazOperation Manager
by A verified traveler
Posted 12 Jul 2024
Comment from Hotel Management
18 Jul 2024 by Hotel Gerl, Hotel Management
Dear Carlos,thank you very much for staying with us and for taking the time to rate us. It is simply wonderful and a great appreciation for our entire Team Gerl that you felt so comfortable and that you enjoyed your stay. We were happy to share your comments with Team Gerl. We are already looking forward to hopefully welcoming you back soon !warm regardsFabiel DiazOperation Manager
by A verified traveler
Posted 11 Jul 2024
Great place!
Comment from Hotel Management
12 Jul 2024 by Hotel Gerl, Hotel Management
Liebe Jesse Lee,wir danken Ihnen für Ihren Besuch im Hotel Gerl und Ihr ehrliches Feedback zu geben. Es ist einfach großartig und eine große Wertschätzung für unser ganzes Team Gerl, dass Sie sich so wohlgefühlt haben und dass, Sie Ihren Aufenthalt genossen haben. Konstruktive Kritik ist uns wichtig, hilft sie uns doch, unseren Servicestandard zu überwachen und zu verbessern. Unser oberstes Ziel ist die Zufriedenheit und das Wohlbefinden unserer Gäste. Wir werden Ihre Punkte intern auswerten. wir hoffen Sie bei einem nächsten Besuch in unserem Haus begrüßen zu dürfen und zu überzeugen, dass wir es besser können. Mit herzlichen Grüßen Fabiel Diaz Operation Manager
by A verified traveler
Posted 25 Jun 2024
I loved our stay but with the kitchen was open longer of had more menu choices available.
Comment from Hotel Management
2 Jul 2024 by Hotel Gerl, Hotel Management
Liebe Marielle,wir freuen uns sehr, dass Ihr Aufenthalt so angenehm war und Sie mit unserem Service sehr zufrieden waren. Wir haben uns bemüht, unseren geschätzten Gästen ein unvergessliches Erlebnis zu bieten. Wir wissen Ihre freundlichen Kommentare sehr zu schätzen und haben sie an unser Team Gerl weitergeleitet.Mit herzliche GrüßenFabiel DiazOperation Manager
