Ratings based on 216 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Dec 2024
5 out of 5
by A verified traveler

Posted 25 Nov 2024
2nd time there will stay again
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Overall I had no issues during my weekend staycation. Bed was cozy and the room was good for the most part. There were some food stains on the door to the room and on the walls in the kitchen and the bathroom wall along the baseboard was really dirty. All the dishes were in the dishwasher dirty when I got there. It wasn’t a huge deal as this didn’t make my stay any worse but just a note to housekeeping.
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Clean and convenient easy check in - check out
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Rooms very spacious and well equipped
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 2 Sep 2024
My wife and I spent an extended visit (a couple of weeks) at the TownePlace Suites Detroit Commerce. The major advantage and attraction of this property were the staff and their warm and efficient treatment of us. They were especially and unusually attentive to all our needs and requests -- always with a smile. The daily breakfast included choices of cereals and assorted supplements (nuts, raisons, etc), egg patties, sausages, salsa, bagels, bananas, orange or apple juice, yoghurt, chocolate milk, coffee, etc. On weekdays, Asian fare, including rice, condiments, miso sauce, was also available. The staff informed us that major renovations will start soon, and the hotel will greatly benefit from this. Otherwise, the location and services (laundry, pool, gym, kitchens in the room) are really excellent. Again, the true beauty of the property lies in the quality and attitude of all the staff!!! This seemed to us to be a tradition of the hotel, and was really appreciated by us!
5 out of 5
by A verified traveler

Posted 1 Sep 2024 on Hotels
Michael was outstanding & helped me with every aspect of my stay. He even was seen cleaning floors when he was short handed.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2024 on Hotels