Ratings based on 525 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2021 on Hotels
by A verified traveler
Posted 11 Nov 2021
by A verified traveler from San Antonio
Posted 9 Nov 2021
The place was clean and the price we paid through Expedia was more than fair because of the location. Other than that, door molding fell off when I closed the door, big rip in carpet, the sofa was terrible and unusable to sit on and the entire room was just overall unkempt. Absolutely no pride shown by ownership. Would not stay here again or recommend!
by A verified traveler
Wouldn't stay again
Posted 27 Oct 2021 on HotelsFront desk guy was rude. They require more money at check in without notice. Room is okay but not very nice and outdated.
Comment from Hotel Management
3 Nov 2021 by Front desk nanci, Hotel Management
Thank you for your review and sorry to hear your experience with us was not a success. we are updating our establishment as we are able to without causing too much interruption and noise to our guest. We apologize that you were not informed that if you are a local resident, that your may have a bigger deposit than someone who is not, due to the local people destroying the rooms and not having enough money on there debit card to cover the cost. but no worries, you do get that deposit back in when you checkout ad there are no damages. Also if you bring extra people who are occupying the room that was not included in the rate at the time you reserved it, there will be an extra charge for them to stay in the room with you and this is regardless of which motel/hotel you stay at, this information needs to be given at the time of the reservation being created. Again, we apologize and we hope your visit next time will be a successful one. Thank you and have a blessed day
by A verified traveler
Posted 24 Oct 2021
by A verified traveler
Posted 20 Oct 2021 on Hotels
Comment from Hotel Management
23 Oct 2021 by front desk lucy, Hotel Management
thank you for your review we really appreciate it.
by A verified traveler
Posted 18 Oct 2021
by A verified traveler
Posted 18 Oct 2021 on Hotels
Security chain on door was missing. Door does not properly close as in there's an 1/8th inch open gap all around the frame, letting in all the light from the hallway. Shower floor is new, but it's so slippery, it's like walking on soap. It's an accident waiting to happen. They need to replace the shower floor with something non-sllippery.
Comment from Hotel Management
23 Oct 2021 by front desk lucy, Hotel Management
i would like to apoligize for your experience with us we are short staffed and are working on improving things
by A verified traveler
Posted 18 Oct 2021
This was the perfect location to have my son go visit Whitman College, which is literally across the street. The room was clean and the beds comfortable. Just what we needed.
Comment from Hotel Management
23 Oct 2021 by front desk lucy, Hotel Management
thank you for your review i am so glad everything was to your liking
by A verified traveler from SEATTLE
Posted 13 Oct 2021 on Travelocity
Right on Main Street. 2 small blocks from Big House Brewery.
Comment from Hotel Management
23 Oct 2021 by front desk lucy, Hotel Management
thank you for your review i am pleased to know that the hotel was in walking distnce to all your favorite spots.
